TQM - HEIC

Larsen & Toubro Limited; Surat; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Larsen & Toubro in India is seeking a seasoned Industrial Engineer with a focus on Total Quality Management (TQM) and continuous improvement to lead IE studies and drive a world-class manufacturing culture.

You will deploy Deming Prize/EFQM aligned frameworks, conduct TPM/WMS initiatives, and spearhead training and engagement programs to elevate quality standards across the plant.

Qualifications

• Bachelor's Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.
• 4 to 8 years of core experience in Industrial Engineering and TQM implementation within manufacturing.
• Certified Six Sigma Green/Black Belt or formal TPM/Deming/EFQM training preferred.

Responsibilities

• Drive TQM framework and business excellence models (e.g., Deming Prize, EFQM) and sustain TPM and Workplace Management System (WMS).
• Lead regular 5S/WMS audits and plan Red Tag Day activities to eliminate waste and optimize space.
• Conduct IE studies including time and motion studies, line balancing, and value stream mapping; analyze layouts and material flow.
• Design and deliver awareness sessions on TQM principles; drive employee engagement and cross-functional participation; manage TQM publications and recognition programs.

Job description

Job Purpose Drive organizational excellence by leading Total Quality Management (TQM) initiatives, conducting Industrial Engineering (IE) studies, and fostering a culture of continuous improvement. This role integrates traditional IE methodologies with advanced quality frameworks to optimize plant efficiency, eliminate waste, and build a world-class manufacturing culture. Key Responsibilities

Key Responsibilities

1. TQM Framework & Business Excellence Model Implementation:

Deploy and sustain business excellence models such as the Deming Prize, EFQM, or equivalent frameworks. Initiative Ownership: Drive and review core TQM pillars including Total Productive Maintenance (TPM), Benchmarking & Milestone tracking, and workplace management systems (WMS). Standards Development: Establish, implement, and audit quality standards across the organization to drive operational excellence.

2. Workplace Management & Audits

WMS Ownership: Lead regular audits for the Workplace Management System (5S/WMS) to ensure compliance and high standards. Red Tag Activities: Plan, execute, and monitor "Red Tag Day" activities to systematically eliminate waste and optimize space. Corrective Action: Track audit findings and collaborate with department heads to implement sustainable corrective actions.

3. Industrial Engineering Studies Process Optimization

Conduct comprehensive IE studies including time and motion studies, line balancing, and value stream mapping. Capacity Planning: Analyze plant layouts, material flow, and manpower utilization to maximize productivity and reduce costs.

4. TQM Culture, Awareness & Employee Engagement

Training & Capability: Design and deliver impact-driven awareness sessions on TQM principles and methodologies. Active Participation: Implement strategies to ensure high employee engagement and cross-functional participation in quality drives. Promotion & Communication: Manage plant-wide TQM publications, newsletters, and knowledge-sharing platforms. Competitions & Recognition: Organize intra-unit TQM competitions, case study presentations, and quality circle forums. Felicitation Programs: Design and execute evaluation frameworks to reward and felicitate outstanding TQM contributions.

Technical & Digital Competencies

Data Analytics: Advanced proficiency in MS Excel (macros, pivot tables, complex formulas) for data-driven decision-making. Digital Literacy: Strong digital knowledge, including familiarity with industry 4.0 tools, digital audit apps, or quality management software (QMS). Problem-Solving: Expert knowledge of root cause analysis tools (8D, Fishbone, 5-Why, Pareto analysis).

Soft Skills & Leadership Attributes

Excellent Communication Skills: Exceptional verbal, written, and presentation skills to influence stakeholders and train diverse teams. Cross-Functional Collaboration: Proven ability to lead, motivate, and collaborate with multi-disciplinary teams. Change Management: Resilient problem-solver capable of driving cultural shifts toward continuous improvement.

Qualifications & Experience

Education: Bachelor's Degree in Industrial Engineering, Production Engineering, Mechanical Engineering, or a related field.

Experience: 4 to 8 years of core experience in Industrial Engineering and TQM implementation within a manufacturing setup.

Certification: Certified Six Sigma Green/Black Belt or formal training in TPM/Deming/EFQM models is highly preferred.