TPS2P SAP CTE Fieldglass Business Analyst

Citi; Chennai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Citi in Chennai seeks a Business Senior Analyst to bridge business users and technologists, focusing on SAP platforms, Concur, Fieldglass, and data warehouse tools. You will gather requirements, design solutions, and validate end-to-end setups to support delivery commitments.

You will collaborate with Operations and stakeholders, apply SQL/PL SQL for analysis, and drive UAT, BRD delivery, and production migrations. The role emphasizes analytical rigor and cross-functional teamwork.

Qualifications

• 4-6 years’ experience in Enterprise platforms like SAP with expertise in Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
• Experience in implementations, enhancements, upgrade and rollout projects.
• Strong process knowledge around travel and expense processes
• Have experience in electronic processing and workflows
• Good knowledge on SQL/PL SQL queries
• Understanding of SAP data models and integration with other modules
• Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
• Attention to detail to ensure precision of data and overall quality of outputs.
• Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.). Ability to embrace and master new technologies and changing processes.
• Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
• Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
• Strong written/verbal communication skills.
• Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
• Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment

Responsibilities

• As a business analyst, work on requirement gathering, solution design, configuration and end-to-end validation of setups to delivery high-quality solution to meet our delivery commitments.
• Coordinate with Operations and business stakeholders.
• Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support.
• Provide analytical support by writing complex queries.
• Schedule meetings, prepare meeting agendas and meeting minutes.
• Assist in training / recruiting contract resources.
• Exposure to senior management and other functions; participate in various management activities.

Skills

Enterprise platforms—SAP

SQL/PLSQL queries

Analytical reasoning

Excellent communication

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

Concur

Fieldglass

Data warehouse & middleware tools

SQL tooling

Job description

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibilities

• As a business analyst, is expected to work on requirement gathering, solution design, configuration and end-to-end validation of setups to delivery high-quality solution to meet our delivery commitments.
• Expected to have very strong knowledge of SAP Platform tools i,e Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
• Will be responsible for working with Operations and business stakeholders.
• Knowledge on AI tools, application of AI enablement for P2P processes
• Should have excellent techno-functional knowledge on aspects of integrations, ability to work with cross functional teams to delivery high-quality solutions for complex integrations.
• Should have Hands on experience in debugging techniques, excellent problem-solving skills.
• This role is expected to Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support.
• Should provide analytical support by writing complex queries.
• Schedule meetings as required, including preparation of meeting agendas and meeting minutes.
• Assist in training / recruiting contract resources.
• This position provides a platform for continued development and visibility across a global organization as well as exposure to senior management and other functions. Additionally, the candidate will have the opportunity to work on various management activities as required.

Job Skills/Qualifications

• 4-6 years’ experience in Enterprise platforms like SAP with expertise in Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
• Having Good experience in Implementation, Enhancements, upgrade and rollout projects.
• Strong process knowledge around travel and expense processes
• Have experience in electronic processing and workflows
• Good knowledge on SQL/PL SQL queries
• Understanding of SAP data models and integration with other modules
• Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
• Attention to detail to ensure precision of data and overall quality of outputs.
• Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.). Ability to embrace and master new technologies and changing processes.
• Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
• Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
• Strong written/verbal communication skills.
• Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
• Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment

Education

Bachelor's degree/University degree or equivalent experience

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Job Family Group

Technology

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Job Family

Business Analysis / Client Services

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Time Type

Full time

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