SAP CTE/Fieldglass Senior Business Analyst (AVP)

Citi; India; On-site; INR 1,100,000 - 1,900,000; Full time

Job summary

Citi in India seeks a Business Senior Analyst to bridge business and technology teams, driving data-driven insights and continuous improvement. You will collaborate with Operations, Finance, and stakeholders to design solutions, validate configurations, and support end-to-end delivery of SAP/concur-related processes.

The role requires hands-on experience with SAP, Concur, Fieldglass, and data warehousing, plus strong SQL skills.

Qualifications

• 10-12 years’ experience in SAP and related enterprise platforms.
• Experienced in implementations, enhancements, upgrades, and rollouts.
• Strong knowledge of travel and expense processes.
• Experience with electronic processing and workflows.
• Proficiency in SQL/PL SQL queries.
• Understanding of SAP data models and module integration.
• Experience interacting with multiple clients in an IT analyst role.
• Ability to synthesize data with precise qualitative outputs.
• Attention to detail to ensure precision of data and outputs.
• Strong written/verbal communication and ability to work across regions.
• Motivated self-starter with urgency and multi-tasking.

Responsibilities

• Execute enterprise application enhancements / implementations / upgrades and support activities.
• Gather requirements, design solutions, configure and validate end-to-end setups.
• Collaborate with Operations/Finance and business stakeholders.
• Coordinate with multiple stakeholders for BRDs, testing, UAT issues, and production migration.
• Provide analytical support by writing complex queries.
• Schedule meetings and prepare agendas/minutes.
• Assist in training/recruiting contract resources.
• Opportunity for development and visibility across a global organization.

Skills

SAP ERP

Concur & CTE

SQL/PLSQL

BRD/UAT coordination

Education

Bachelor’s degree

Tools

Microsoft Office

Visio

Job description

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibilities:

• The candidate will execute a wide range of Enterprise Application enhancements / Implementations / upgrade and support activities within Technology Organization / Supply Chain functions, both quantitative and qualitative in nature to support program management.
• As a Senior business analyst, is expected to work on requirement gathering, solution design, configuration and end-to-end validation of setups to delivery high quality solution to meet our delivery commitments.
• Will be responsible for working with Operations/Finance and business stakeholders.
• Knowledge on AI tools, application of AI enablement for P2P processes
• Expected to have very strong knowledge of SAP Platform tools i,e Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
• Should have excellent techno-functional knowledge on aspects of integrations, ability to work with cross functional teams to delivery high quality solutions for complex integrations.
• Should have Hands on experience in debugging techniques, excellent problem-solving skills.
• This role is expected to Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support.
• Should provide analytical support by writing complex queries.
• Schedule meetings as required, including preparation of meeting agendas and meeting minutes.
• Assist in training / recruiting contract resources.
• This position provides a platform for continued development and visibility across a global organization as well as exposure to senior management and other functions. Additionally, the candidate will have the opportunity to work on various management activities as required.

Job Skills/Qualifications:

• 10-12 years’ experience in Enterprise platforms like SAP with expertise in Concur and travel expenses (CTE), Fieldglass and Data warehouse & middleware tools.
• Having Good experience in Implementation, Enhancements, upgrade and rollout projects.
• Strong process knowledge around travel and expense processes
• Have experience in electronic processing and workflows
• Good knowledge on SQL/PL SQL queries
• Understanding of SAP data models and integration with other modules
• Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
• Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
• Attention to detail to ensure precision of data and overall quality of outputs.
• Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).Ability to embrace and master new technologies and changing processes.
• Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
• Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
• Strong written/verbal communication skills.
• Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
• Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment

Education:

Bachelor’s degree/University degree or equivalent experience

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

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