The Cost Analyst, Managed Services

Teoco; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

Teoco in Bengaluru, India, is seeking a Cost Analyst, Managed Services to process and audit utility invoices as part of cost management operations. You will validate invoices, investigate discrepancies, and support client accounts.

You will build SME knowledge of client inventory systems and supplier billing portals, learn Business Objects, and use Excel for reporting to ensure accuracy and timely resolution of billing issues.

Qualifications

• Knowledge of invoice processing, validation and reconciliation activities.
• Excellent written and oral communication skills to communicate issues to internal and external stakeholders.
• Understanding of utility billing and audit processes.
• Analytical and problem-solving skills.
• Attention to detail and accuracy in handling financial and billing data.
• Ability to investigate discrepancies and resolve exceptions.
• Working knowledge of MS Office applications, particularly Excel.
• Willingness to learn Business Objects reporting and client billing systems.

Responsibilities

• Process and audit utility invoices using TEOCO’s invoice management tools. Investigate and resolve system audit exceptions within the invoice processing system and also via external reporting.
• Validate and document any billing or service change activity including but not limited to back billing, overlapping service periods and meter reading discrepancies.
• Initiate and resolve disputes/inquiries to suppliers for invalid or incorrect billing charges Reconcile outstanding balances, adjustments, and credits as needed.
• Develop subject matter expertise (SME) in client inventory systems as well as supplier billing portals.
• Develop subject matter expertise in how Utility Site IDs are linked to service addresses and client Meter #s.
• Learn and utilize Business Objects and other reporting tools.
• Maintain proficiency in Microsoft Office applications.
• Support client requests related to assigned accounts and suppliers.

Skills

Invoice processing

Validation

Reconciliation

Audit

Excel

Communication

Dispute resolution

Analytical thinking

Attention to detail

Billing systems

Tools

Business Objects

Reporting tools

Job description

Job Summary:

The Cost Analyst, Managed Services will be responsible for processing and auditing utility invoices as part of TEOCO’s cost management operations. The role involves invoice validation, reconciliation, audit exception investigation, dispute management, and supporting client-related requests for assigned accounts.

Key Responsibilities

• Process and audit utility invoices using TEOCO’s invoice management tools. Investigate and resolve system audit exceptions within the invoice processing system and also via external reporting.

• Validate and document any billing or service change activity including but not limited to back billing, overlapping service periods and meter reading discrepancies.

• Initiate and resolve disputes/inquiries to suppliers for invalid or incorrect billing charges Reconcile outstanding balances, adjustments, and credits as needed.

• Develop subject matter expertise (SME) in client inventory systems as well as supplier billing portals.

• Develop subject matter expertise in how Utility Site IDs are linked to service addresses and client Meter #s.

• Learn and utilize Business Objects and other reporting tools.

• Maintain proficiency in Microsoft Office applications.

• Support client requests related to assigned accounts and suppliers.

Required Skills & Competencies

• Required Skills & Competencies Knowledge of invoice processing, validation and reconciliation activities.

• Excellent written and oral communication skills in order to communicate issues to internal and external stakeholders.

• Understanding of utility billing and audit processes.

• Analytical and problem-solving skills.

• Attention to detail and accuracy in handling financial and billing data.

• Ability to investigate discrepancies and resolve exceptions.

• Working knowledge of MS Office applications, particularly Excel.

• Willingness to learn Business Objects reporting and client billing systems.

Preferred Skills / Tools Knowledge

• (Responsibility one, two, three, etc)