Test Automation Specialist

AXA Global Business Services (AXA GBS); Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

AXA Global Business Services (AXA GBS) in Bengaluru seeks a Salesforce Test Automation Engineer to drive quality across Salesforce Sales Cloud and Service Cloud. You will design manual and automated tests, develop automation suites with Selenium, Playwright, CRT, and Provar, and collaborate with admins and developers in CI/CD pipelines using Copado, Azure DevOps, and Jenkins.

Strong knowledge of SOQL, API testing (SOAP/REST), and Salesforce configurations is required, along with Salesforce

Qualifications

• 3–8 years of QA/testing experience focused on Salesforce platforms.
• Proven experience testing Salesforce Sales Cloud and Service Cloud; familiarity with Lightning Experience and LWCs.
• Hands-on automation using Selenium, Provar, Playwright, CRT, and TestNG.
• Experience integrating tests with Copado Robotic Testing and CI/CD pipelines.
• Strong understanding of API testing and SOQL queries.

Responsibilities

• Design, develop, and execute manual and automated test cases for Salesforce Sales Cloud and Service Cloud.
• Develop and maintain automation suites using CRT and other tools.
• Create automation frameworks and scripts using POM and best practices.
• Perform functional, regression, integration, and API testing across Salesforce modules.
• Validate Salesforce configurations, workflows, triggers, custom objects, Lightning components, and APIs.
• Collaborate with admins, developers, and stakeholders to define test strategies.
• Manage and execute testing within CI/CD pipelines using Copado, Azure DevOps, and Jenkins.
• Track, report, and verify defects using Jira, ADO, or similar tools.

Skills

Salesforce Sales Cloud

Sales Cloud & Service Cloud

Automation Testing

Lightning Web Components

SOQL

APIs (SOAP/REST)

Automation Frameworks

CI/CD practices

Jira

Azure DevOps

Jenkins

Selenium

Provar

Playwright

TestNG

Education

Salesforce Administrator certification

Tools

Selenium

Provar

Playwright

TestNG

Copado Robotic Testing

Azure DevOps

Jenkins

Jira

Job description

We are seeking a skilled and detail-oriented Salesforce Test Automation Engineer to join our dynamic team. The ideal candidate will have hands-on experience in testing Salesforce Sales and Service Clouds, along with strong automation and API testing skills using industry-standard tools. You will play a critical role in ensuring the quality and reliability of our Salesforce applications through manual and automated testing, API validation, CI/CD pipelines, and collaboration with cross-functional teams.

Key Responsibilities:

• Design, develop, and execute manual and automated test cases for Salesforce Sales Cloud and Service Cloud functionalities.
• Develop and maintain automation suites using Copado Robotic Testing (CRT), ensuring robust and reusable test scripts.
• Build automation frameworks and scripts using tools such as Selenium, Provar, Playwright, CRT, and TestNG, following Page Object Model (POM) and best practices.
• Perform comprehensive testing including functional, regression, integration, and API testing across Salesforce modules.
• Validate Salesforce configurations, workflows, triggers, custom objects, Lightning components, and integrations with external systems via APIs (SOAP, REST).
• Conduct API testing to validate external and internal API integrations, including API response validation, data correctness, and security checks.
• Collaborate with Salesforce admins, developers, and business stakeholders to understand requirements and translate them into test strategies.
• Manage and execute testing within CI/CD pipelines using tools such as Copado, Azure DevOps, and Jenkins.
• Track, report, and verify defects using Jira, ADO, or other test management tools, ensuring timely resolution.
• Participate in Agile ceremonies, review test cases, and provide QA insights during sprint cycles.
• Maintain comprehensive documentation of test plans, cases, scripts, and results.
• Ensure adherence to best practices in test automation, quality standards, and release processes.
• Support release readiness activities, including post-deployment validation.

Qualifications & Skills:

• Experience: 3-8 years of QA/testing experience with a focus on Salesforce platforms.
• Salesforce Expertise: Proven experience testing Salesforce Sales Cloud and Service Cloud; knowledge of Lightning Experience, Lightning Web Components (LWC), workflows, validation rules, triggers, and APIs. Automation Skills:
• Hands-on experience with Selenium, Provar, Playwright, CRT, TestNG, and frameworks following POM best practices.
• Automation Suite Development: Experience developing and maintaining automation test suites using Copado Robotic Testing.
• Manual Testing: Strong manual testing skills with an in-depth understanding of Salesforce configurations and data validation.
• API Testing: Proficiency in API testing — including validating SOAP and REST APIs, checking response data, response times, error handling, and security aspects. CI/CD & DevOps: Experience integrating testing workflows with Copado, Azure DevOps, Jenkins, or similar tools.
• Candidates must be comfortable developing automation scripts and have demonstrated coding proficiency.
• Salesforce Certification: Salesforce Administrator certification required; additional badges and certifications (Platform Developer I, Experience Cloud, etc.) are a plus.
• Test Management Tools: Experience with Jira, Azure DevOps, TestRail, or equivalent. Other Skills: Strong analytical, debugging, and problem-solving skills; excellent communication and collaboration abilities.

Mandatory Skills:

• Experience in Salesforce Automation Testing (Selenium/Playwright)
• Strong experience on SOQL queries.
• Hands on with Sales Cloud & Service Cloud.
• Good communication.

Preferred:

• Knowledge of other Salesforce clouds is optional but beneficial.