Territory Manager - CRM

IND India Medtronic Private Ltd; Mumbai; Hybrid; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Flexible Benefits Package

Job summary

Medtronic is seeking a Field Sales professional for Cardiac Rhythm Management based in Mumbai, India, with flex work arrangement and ~35-40% travel. You will drive sales targets, engage electrophysiologists and cardiologists, and build strategic relationships with hospitals and key opinion leaders to expand access to leadless pacing therapy.

The role requires CRM/device sales experience, multi-state territory coverage, and collaboration with Marketing, R&D, and Operations to translate customer

Qualifications

• Must have experience in Cardiac Rhythm Management (CRM) or exposure to electrophysiology, interventional cardiology or structural heart therapies.
• Strong sales and key account management experience in medical devices.
• Experience handling multi-state territories and diverse customer segments.

Responsibilities

• Drive achievement of sales targets and business objectives for the Cardiac Rhythm Management portfolio within the assigned territory.
• Engage Electrophysiologists, Interventional Cardiologists, and other healthcare professionals to support adoption of Micra Leadless Pacemaker therapy.
• Develop and maintain strategic relationships with key opinion leaders, distributors, hospitals, and healthcare institutions.
• Conduct physician education, therapy awareness, and patient engagement programs to increase understanding and utilization of leadless pacing therapies.
• Support clinical discussions and provide case support during procedures in OT and Cath Lab settings.
• Identify growth opportunities through territory planning, account analysis, market assessment, and competitive intelligence gathering.
• Collaborate with internal stakeholders including Marketing, R&D, and Operations to communicate customer feedback and market insights.
• Maintain accurate sales reporting, territory documentation, training completion, and compliance with business unit requirements.

Skills

Sales and key account management

Territory management

Clinical knowledge in CRM/Electrophysi

Healthcare sales

Education

Bachelor’s Degree or higher

Tools

CRM software

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life The Cardiac Rhythm Management (CRM) portfolio is focused on advancing patient care through innovative pacing therapies, including the Micra Leadless Pacemaker system. This role supports market development, therapy adoption, and commercial growth by partnering with Electrophysiologists, Interventional Cardiologists, and healthcare institutions to expand access to leadless pacing technology. The position plays a critical role in physician engagement, clinical education, key account management, and territory growth across assigned markets.

This role is based in Mumbai, India and follows a Flex work arrangement. Travel of approximately 35-40% is required to support customer engagement, therapy awareness programs, account management activities, and clinical case support across the assigned territory.

Primary Responsibilities

• Drive achievement of sales targets and business objectives for the Cardiac Rhythm Management portfolio within the assigned territory.
• Engage Electrophysiologists, Interventional Cardiologists, and other healthcare professionals to support adoption of Micra Leadless Pacemaker therapy.
• Develop and maintain strategic relationships with key opinion leaders, distributors, hospitals, and healthcare institutions.
• Conduct physician education, therapy awareness, and patient engagement programs to increase understanding and utilization of leadless pacing therapies.
• Support clinical discussions and provide case support during procedures in Operating Theatre (OT) and Catheterization Laboratory (Cath Lab) settings, as required.
• Identify growth opportunities through territory planning, account analysis, market assessment, and competitive intelligence gathering.
• Collaborate with internal stakeholders including Marketing, Research and Development, and Operations to communicate customer feedback and market insights.
• Maintain accurate sales reporting, territory documentation, training completion, and compliance with business unit requirements.

Required Qualifications

• High School Diploma (or equivalent) AND 8+ years experience OR Associate’s Degree AND 6+ years experience OR Bachelor’s Degree AND 4+ years experience
• Must have experience in Cardiac Rhythm Management (CRM) OR Exposure to Electrophysiology, Interventional Cardiologist, or Structural Heart therapies.
• Strong sales and key account management experience in medical devices.
• Experience handling multi-state territories and diverse customer segments.

Preferred Qualifications

• Experience supporting Cardiac Rhythm Management devices, Transcatheter Aortic Valve Implantation (TAVI), Transcatheter Aortic Valve Replacement (TAVR), or Impella therapies.
• Experience managing corporate and government healthcare accounts.
• Knowledge of cardiac electrophysiology procedures and clinical workflows.
• International Board of Heart Rhythm Examiners (IBHRE) Certified Cardiac Device Specialist (CCDS) certification.
• Experience supporting therapy adoption initiatives through physician education and market development programs.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.