Temporary Staff Contractor - Operations Support

Oracle India Private Limited; Bengaluru; On-site; INR 223,000 - 335,000; Full time

Job summary

Oracle India Private Limited is seeking a Temp Staff Contractor (Nonbillable) in Bengaluru for an English-language resource role. The candidate should hold a degree in any stream and possess 1–3 years of experience with strong written and verbal communication.

Flexibility to work in shifts is required, with knowledge in Order Management, IB, OKS, Service Contracts, and Accounts Receivable viewed as a plus. The role focuses on meeting SLAs, processing service requests, and acting as the first

Qualifications

• Requires a degree in any stream and 1-3 years of experience.
• Excellent written and verbal communication in English.
• Willingness to work in shifts is required.
• Experience in Order Management / IB / OKS / Service Contracts / Account Receivable and cloud knowledge with basic reporting is a plus.

Responsibilities

• Meet the specified Service Level Agreements (production, quality, TAT).
• Handle assigned service requests.
• Serve as the first point of contact for operations.
• Identify opportunities for continuous improvement (proactive/reactive).
• Demonstrate customer-centric behavior in all interactions.

Skills

Communication

Analytical skills

Problem solving

Customer focus

Education

Any degree

Tools

MS Office

Job description

Temp Staff Contractor-Nonbillable - This requisition is for English language resource for Contractor position, The Candidate should have degree in any of the streams and should have good command both in written and verbal communication. The candidate should have a minimum experience of 1-3 years. The candidate should be flexible in working in shifts. Experience in Order Management / IB / OKS / Service Contracts/Account Receivable applications and knowledge on cloud business with basic reporting and analytics will be an added advantage.

Job specification:

• Ensure the desired Service level Agreements (production, Quality, TAT etc.) are met
• Work on assigned Service requests
• Act as the first point of contact for operations
• Identify improvement opportunities (proactive and reactive)
• Customer Centric behavior displayed

Skills:

• Written and interpersonal communication skills
• Analytical skills
• Problem solving skills
• Expertise with MS Office
• Customer Centric focus

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute.

That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Experience Level Senior Level