Telesales Executive

Om Sai Global HR Service; Gurugram District; On-site; INR 223,200 - 390,600; Full time

Job summary

A leading company in the insurance industry is seeking a Tele Sales Executive for their international process. The role is based in Gurugram and focuses on lead generation through outbound calls and providing excellent customer service for health insurance. Ideal candidates will possess strong communication and sales skills, as well as a robust understanding of insurance products.

Qualifications

• 2+ years experience in tele sales or customer service.
• Knowledge of health insurance policies and regulations.
• Strong interpersonal skills and ability to work in a team.

Responsibilities

• Making outbound calls for lead generation and following up on inquiries.
• Answering inbound calls, addressing client questions and concerns.
• Providing accurate information on health insurance plans.
• Converting inquiries to sales or scheduling consultations.

Skills

Excellent Communication Skills

Strong Customer Service Skills

Product Knowledge of health insurance

Sales Skills

Problem-Solving Skills

Computer Skills

Organizational Skills

Adaptability

Job description

Be among the first 25 applicants.

Direct message the job poster from Om Sai Global HR Service.

We are looking for a Tele Sales Executive for an International Process to be based in Gurgaon, Haryana. The role involves providing guidance on available options and ensuring compliance with regulations. It primarily handles outbound calls for lead generation or follow-up for retention, and may also involve inbound calls, offering customer service and support.

Key Responsibilities:

1. Lead Generation: Making outbound calls to potential clients to generate leads or follow up on inquiries related to health insurance.
2. Inbound Call Handling: Answering incoming calls from potential and existing clients, addressing questions and concerns about health insurance.
3. Product Knowledge: Providing accurate information about plans, benefits, premiums, and policy terms.
4. Client Assistance: Helping clients understand their eligibility subsidies, choose appropriate plans, and complete enrollment.
5. Customer Service: Addressing inquiries, resolving issues, and ensuring customer satisfaction.
6. Compliance: Ensuring adherence to company regulations and policies.
7. Documentation: Maintaining accurate records of interactions and sales activities in CRM systems.
8. Sales and Appointments: Converting inquiries into sales or scheduling consultations with insurance agents.

Other Skills and Qualities:

• Excellent Communication Skills
• Strong Customer Service Skills
• Product Knowledge of health insurance
• Sales Skills
• Problem-Solving Skills
• Computer Skills, including CRM proficiency
• Organizational Skills
• Adaptability

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service and Business Development

Industries

• Insurance Agencies and Brokerages