TELEMEDICINE COORDINATOR

St John's; Lucknow; On-site; INR 600,000 - 900,000; Full time

Job summary

The Telemedicine Coordinator at St John’s Geriatric Centre, Bangalore, will plan, implement, and monitor telemedicine activities, coordinating virtual consultations, training programs, tele-rehabilitation, tele-counselling, and tele-palliative care initiatives. The role ensures smooth technical operations, manages digital platforms, and documents data per established systems.

You will collaborate with the project team, develop learning materials in English and local languages, and perform tasks

Qualifications

• Master’s degree in Hospital Administration, Public Health, Nursing, Information Technology, or a related field.
• Minimum 2 years of experience coordinating telemedicine, health technology, or virtual training programs.
• Working knowledge of telemedicine platforms, video conferencing tools, and digital learning systems.
• Strong organizational, communication, and coordination skills.
• Proficiency in MS Office, data management, and virtual communication platforms (e.g., Zoom, MS Teams).

Responsibilities

• Plan, implement, and monitor telemedicine activities under the project.
• Coordinate virtual consultations, digital training programs, tele-rehabilitation, tele-counselling, and tele-palliative care initiatives.
• Ensure smooth technical operations, manage digital platforms, and document data per systems.
• Collaborate with project team and carry out tasks allocated by the Project Coordinator.

Skills

Telemedicine platforms

Video conferencing tools

Digital learning systems

Strong organizational skills

Strong communication skills

Strong coordination skills

MS Office

Data management

Education

Master’s degree in related field

Tools

Zoom

MS Teams

Job description

Location: St John’s Geriatric Centre, St John’s Medical College Hospital, Bangalore

Employment Type: Contract

Experience: Minimum 2 years

Job Summary:

The Telemedicine Coordinator will be responsible for planning, implementing, and monitoring all telemedicine activities under the project. The role will involve coordinating virtual consultations, digital training programs, tele-rehabilitation sessions, tele-counselling, and tele-palliative care initiatives.

The incumbent will also ensure smooth technical operations, manage digital platforms, data documentation as per systems set in place, and collaborate closely with project team members and carry out all other tasks pertaining to the project as allocated by the Project Coordinator.

Key Responsibilities:

A. Program Planning and Development

• Support the development of Annual Telemedicine Implementation Plan and Calendar aligned with project objectives.
• Identify opportunities to expand digital access to care and education for elderly patients, healthcare professionals, and caregivers.
• Ensure secure and efficient telemedicine infrastructure and connectivity.

B. Implementation and Coordination

• Schedule, organize, and facilitate teleconsultations for geriatric patients
• Schedule, organize, and facilitate tele-training programs for primary care doctors, nurses, and family caregivers and other healthcare professionals.
• Schedule, organize, and facilitate tele-rehabilitation sessions for patients requiring physical or functional recovery support.
• Schedule, organize, and facilitate tele-mental health and tele-palliative care programs, ensuring confidentiality and quality standards.
• Manage logistics, setting up of session links, coordination with resource persons for all tele-activities.
• Coordinate the development of educational and awareness materials (brochures. pamphlets, booklets, videos, posters) in English and local languages.
• Maintain and update digital content and learning materials used in training and awareness programs.

C. Monitoring, Evaluation, and Reporting

• Maintain records of teleconsultations, virtual training sessions, and participant data
• Track performance indicators such as reach, participation, satisfaction, and patient outcomes across telemedicine programs.
• Prepare session wise, monthly, quarterly, and annual progress reports summarizing KPIs, program summary, participant feedback, participation, challenges as per documentation systems in place.
• Prepare session wise and monthly financial income and expense documentation as per documentation systems in place.
• Ensure adherence to data protection, privacy, and ethical standards in telemedicine operations.

Eligibility Criteria:

• Master’s degree in Hospital Administration, Public Health, Nursing, Information Technology, or a related field
• Minimum 2 years of experience coordinating telemedicine, health technology, or virtual training programs.
• Working knowledge of telemedicine platforms, video conferencing tools, and digital learning systems.
• Strong organizational, communication, and coordination skills.
• Proficiency in MS Office, data management, and virtual communication platforms (e.g., Zoom, MS Teams).