Telecom Test Specialist - VOIS

Vodafone Group Plc; Pune District; On-site; INR 700,000 - 1,300,000; Full time

Job summary

VOIS (Vodafone Intelligent Solutions) in Pune seeks a Telecom Test Specialist with 2 to 5 years’ SDLC testing experience across Billing, Mediation, CRM and online platforms. You will perform system, integration and regression testing on Unix-based software with Oracle databases, and collaborate across Vodafone Technology, Network Services, and vendor teams.

You should hold ISTQB Foundation or equivalent, have strong testing methods knowledge, and be fluent in English.

Qualifications

• 2–5 years of test management experience across SDLC in telecom environments.
• ISTQB Foundation certification or equivalent.
• Experience testing Billing/Mediation, CRM and online portals in telecom.
• Experience with Unix software and Oracle databases.
• Knowledge of structured testing methods and test management tools.

Responsibilities

• Plan, manage and monitor testing across the software development lifecycle.
• Perform system, integration and regression testing for telecom platforms.
• Test Billing/Mediation, CRM and online platforms within telecom environments.
• Work with Unix-based software, Oracle databases, web applications and middleware.
• Collaborate with international teams and stakeholders; ensure effective communication.
• Travel to Europe intermittently as required.

Skills

Test management

ISTQB Foundation

Unix

Oracle databases

CRM

Billing/Mediation

ALM

RQM

English fluency

Education

Graduate or postgraduate in Computer Science/IT or related

Tools

ALM

RQM

Unix-based software

Oracle databases

Job description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in‑house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

About this Role

We are seeking a Telecom Test Specialist with 2 to 5 years of experience in test management across the full software development lifecycle within telecom billing, online and mediation environments. The role involves system, integration and regression testing across complex telecom platforms, including Billing/Mediation, CRM, online applications, Unix software, Oracle databases and middleware. The role has a high level of technical expertise and customer‑service impact, with day‑to‑day operational responsibilities and collaboration across Vodafone Technology, Network Services, Information Services, countries and vendors. Moderate travel, including intermittent travel to Europe, may be required.

What you’ll do

• Plan, manage and monitor testing activities across the software development lifecycle.
• Perform system, integration and regression testing for telecom systems with complex user interfaces.
• Test Billing/Mediation, CRM and online platforms within telecom environments.
• Work with Unix‑based software, Oracle databases, web applications and middleware.
• Support testing across customer management, products, provisioning and billing processes.
• Troubleshoot errors and contribute to effective resolution of testing and service issues.
• Use structured testing methods, processes and test management tools such as ALM and RQM.
• Collaborate with stakeholders across Vodafone Technology, Network Services, Information Services, countries and vendors.
• Establish and maintain effective communication with internal and external stakeholders.
• Contribute to reliable service delivery with direct impact on Vodafone customers.
• Work effectively with international teams in a matrix and multicultural environment.
• Travel to Europe intermittently when required.

Who you are

• You have 2 to 5 years of experience in test management across the full SDLC, particularly within telecom Billing, Online and Mediation environments.
• You hold an ISTQB Foundation certification in software testing, or an equivalent certification, as a minimum.
• You have experience testing Billing/Mediation, CRM and/or online media web/WAP portals in a telecom environment.
• You have experience testing Unix software with Oracle databases, web applications and middleware.
• You understand fundamental CRM customer journeys within the telecom domain.
• You have strong knowledge of customer management, products, provisioning and billing, together with effective troubleshooting skills.
• You have experience with test management tools such as ALM and RQM.
• You understand structured testing methods and processes.
• You have experience in system, integration and regression testing of telecom systems with complex user interfaces.
• You have a graduate or postgraduate qualification in Computer Science, Information Technology or a related area.
• You demonstrate effective planning, organisation and project‑status monitoring.
• You have excellent interpersonal and communication skills across technical and management levels.
• You can collaborate effectively with international teams and work within a multicultural, matrix organisation.
• You are fluent in English and can communicate clearly for impact.
• You can adapt effectively to changing environments while maintaining focus on customer outcomes and delivery.
• You are comfortable with moderate travel and intermittent travel to Europe as required.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Exposure to enterprise‑scale telecom testing across Billing, Mediation, CRM, provisioning and online platforms.
• Opportunities to collaborate with international teams, Vodafone markets and technology vendors.
• Experience working within a multicultural and matrix organisation.
• Opportunity to contribute to services that directly influence Vodafone customer experience.
• Broader exposure to telecom technology and operational service environments.

What skills you will learn

• Deeper expertise in end‑to‑end telecom testing across Billing, Mediation, CRM and provisioning.
• Enhanced system, integration and regression testing capabilities.
• Broader knowledge of Unix, Oracle databases, web applications and middleware in telecom environments.
• Advanced stakeholder communication and collaboration across international teams.
• Experience of test planning, monitoring and delivery within a complex matrix organisation.
• Greater understanding of customer journeys and service‑impact considerations across telecom platforms.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio‑economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Follow us on social media

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/