Telecalling Team Leader

JobTrade; Dadri; On-site; INR 700,000 - 900,000; Full time

Job summary

JobTrade in Dadri, Uttar Pradesh is seeking a Team Leader to manage Personal Loan and Overdraft Sales Executives. You will drive sales, monitor performance, and coach the team to meet targets while expanding the customer base.

The role requires strong leadership and relationship-building skills, with a track record in fintech or NBFC sales. You will coordinate with Credit/Operations for smooth loan processing and ensure timely disbursements.

Qualifications

• Experience in Personal Loans, Overdraft, or NBFC sales.
• Prior experience leading a sales team is preferred.
• Strong communication and customer relationship skills.

Responsibilities

• Lead, motivate, and manage a team of sales executives.
• Monitor performance against targets and coach the team.
• Drive Personal Loan and Overdraft sales.
• Coordinate with Credit and Ops for timely processing.
• Ensure monthly and quarterly target achievement.
• Build strong customer relationships and expand the client base.

Skills

Team Management

Leadership

Sales

Coaching

Customer Relationships

Job description

• Lead, motivate, and manage a team of Personal Loan and Overdraft Sales Executives.
• Monitor individual and team performance against assigned targets.
• Provide regular coaching, guidance, and performance feedback.
• Improve team productivity and ensure consistent sales performance.

Job Role

• Team Leader

Job Description

Team Management

• Lead, motivate, and manage a team of Personal Loan and Overdraft Sales Executives.
• Monitor individual and team performance against assigned targets.
• Provide regular coaching, guidance, and performance feedback.
• Improve team productivity and ensure consistent sales performance.

Sales & Business Development

• Drive sales of Personal Loan and Overdraft products.
• Generate business through direct sales, referrals, DSA/channel partners, and existing customer relationships.
• Identify new business opportunities and expand the customer base.
• Build and maintain strong customer relationships.
• Ensure achievement of monthly and quarterly sales, disbursement, and revenue targets.

Lead Generation & Quality Sourcing

• Ensure proper customer profiling and quality lead generation.
• Monitor the quality of applications and customer sourcing.
• Follow up with potential customers to improve conversion rates.
• Ensure that the team maintains a strong sales pipeline.

Loan Processing & Coordination

• Coordinate with Credit, Operations, and Verification teams for smooth loan processing.
• Follow up on applications and pending documentation.
• Support timely loan approvals and disbursements.
• Ensure proper coordination throughout the customer journey.

Key Performance Indicators

Sales Performance:

• Monthly disbursement value.
• Number of quality applications and logins.
• Lead-to-disbursement conversion rate.
• Team productivity.
• Revenue and fee generation.
• Customer acquisition.

Experience

• Experience in Personal Loans, Overdraft, Consumer Finance, Banking, Fintech, or NBFC Sales.
• Prior experience in managing a sales team is preferred.

Required Skills

Sales & Leadership Skills

• Strong team-management and leadership abilities.
• Target-oriented approach.
• Good communication and customer relationship skills.
• Strong sales and business-development skills.
• Ability to coach and motivate team members.
• Ability to work effectively in a fast-paced environment.

Preferred Industry Experience

• Personal Loans
• Overdraft
• Consumer Finance
• Banking
• Fintech
• NBFC Sales

Walk-in Interview Details

Interview Date:

• 14 Aug 2026 – 22 Aug 2026
• No walk-in interviews will be conducted on Saturday and Sunday.

Interview Time

• 11.30 am – 04.00 pm