Tele Sales Executive (Female) — Zoho CRM & Inside Sales

JNB Bearings Private Limited; Chennai District; On-site; INR 223,000 - 446,000; Full time

Benefits offered by this job

Unlimited incentives

Mannady Metro location

Job summary

JNB Bearings Pvt Ltd in Mannady Metro, Chennai (Office-based) is hiring a Tele Sales Executive (Female) for a full-time role. Fixed salary Rs.20,000–Rs.40,000 per month based on experience, plus unlimited monthly incentives.

Experience required: 1–5 years; reports to Tele Sales Team Leader / Sales Manager; female candidates preferred. This is a sales development role: convert enquiries into opportunities, follow up precisely, and build long-term buyer relationships for J&B Brand Bearings.

Qualifications

• Female candidates preferred (team structure and business requirement)
• 1–5 years in Tele Sales, Inside Sales, Customer Support or Business Development
• Minimum 6 months hands-on Zoho CRM experience
• Excellent verbal communication—confident, clear and persuasive
• Location: Chennai (Mannady Metro) and willingness for office-based work

Responsibilities

• Lead management and qualification: handle inbound enquiries and qualify leads
• Outbound tele sales: call engineers, purchase and store managers, pitch products and follow up to closure
• Zoho CRM management: update interactions, track status and follow-ups
• WhatsApp and digital communications: manage inquiries, send catalogues and quotations
• Customer relationship management: build relationships, resolve queries and escalate when needed
• Reporting and business development support: daily call reports and follow-up lists, support campaigns
• Monthly KPI scorecard tracking and compliance

Skills

Tele sales

Verbal communication

English language

Tamil language

MS Office

WhatsApp

Tools

Zoho CRM

Zoho Telephony

WhatsApp Business

Job description

JNB Bearings Pvt Ltd | Sales & Business Development | Mannady Metro, Chennai (Office-based) | Full-Time

Fixed Salary: Rs.20,000 – Rs.40,000 per month (based on experience) + Unlimited monthly incentives (no upper cap) Experience: 1–5 years | Reports To: Tele Sales Team Leader / Sales Manager | Female candidates preferred

About JNB Bearings

Tele Sales Executive (Female) — Zoho CRM & Inside Sales

JNB Bearings Pvt Ltd | Sales & Business Development | Mannady Metro, Chennai (Office-based) | Full-Time

Fixed Salary: Rs.20,000 – Rs.40,000 per month (based on experience) + Unlimited monthly incentives (no upper cap) Experience: 1–5 years | Reports To: Tele Sales Team Leader / Sales Manager | Female candidates preferred

A growing importer and distributor of J&B Brand Bearings and industrial products, serving crushers, rice mills, engineering industries, automobile workshops, manufacturers, hardware dealers and industrial traders across South India. We run on modern platforms — Zoho CRM, IndiaMART, WhatsApp Business and Zoho Telephony — and are building a high-performance tele sales team.

Role Purpose

This is not a call centre role. It is a sales development role: convert enquiries into opportunities, follow up with precision, reactivate dormant customers and build long-term buyer relationships for J&B Brand Bearings.

Key Responsibilities

1. Lead Management & Qualification

• Handle inbound enquiries from IndiaMART, website, WhatsApp, email and walk-ins
• Qualify leads — requirement, location, buying capacity and urgency
• Categorise leads Hot / Warm / Cold and set follow‑up timelines in Zoho CRM
• Generate new business through structured outbound calling to prospect lists

2. Outbound Tele Sales

• Call engineers, purchase managers and store managers of industrial customers
• Pitch J&B Brand Bearings — features, quality, pricing and delivery
• Follow up every quotation to closure — no enquiry dies without an outcome
• Reactivate customers who have not ordered in 60–90 days; drive repeat orders

3. Zoho CRM Management

• Update every customer interaction in Zoho CRM — same day, no exceptions
• Maintain lead status, pipeline stage and follow‑up dates accurately in real time
• Log call notes, WhatsApp conversations and customer feedback
• Track quotations and opportunities through the sales pipeline

4. WhatsApp & Digital Communication

• Manage WhatsApp Business enquiries professionally
• Send catalogues, price lists and quotations; follow up pending enquiries
• Check stock with the warehouse team before confirming delivery timelines

5. Customer Relationship Management

• Build trusted relationships with buyers, purchase teams and store managers
• Recommend the right bearing specifications; resolve pricing, availability, delivery and replacement queries
• Escalate complex technical queries to the Sales Manager promptly

6. Reporting & Business Development Support

• Submit daily call report, lead status and follow‑up list to the team leader
• Flag high‑potential leads for field executive visits
• Support festive offers, new product launches and customer database building

Monthly KPI Scorecard

• Qualified Leads Generated — 25%
• Sales Conversion Support (Quotation to Order) — 25%
• Follow‑Up Compliance (Zero Missed Follow‑Ups) — 20%
• Zoho CRM Data Accuracy (Same‑Day Updates) — 15%
• Customer Response Time (under 30 minutes) — 5%
• Attendance & Discipline — 5%
• Teamwork & Communication — 5%

Rating: 90–100% Outstanding (maximum incentive) | 80–89% Exceeds | 70–79% Meets | 60–69% Needs Improvement | Below 60% PIP

Incentives

• Lead Generation Incentive — per qualified lead converted to quotation
• Order Conversion Incentive — per confirmed order from tele sales
• Customer Reactivation Bonus — per dormant customer reactivated and ordering
• Monthly Target Incentive + quarterly Top Performer Bonus for 90%+ KPI score

Earning potential: high performers can earn Rs.40,000 – Rs.60,000+ per month (fixed + incentives).

Working Schedule

Monday to Saturday, 9:00 AM – 6:00 PM or 9:30 AM – 6:30 PM (1-hour lunch). Company holiday policy applicable.

Candidate Profile

Mandatory

• Female candidates preferred (team structure and business requirement)
• 1–5 years in Tele Sales, Inside Sales, Customer Support or Business Development
• Excellent verbal communication — confident, clear and persuasive
• Minimum 6 months hands‑on Zoho CRM experience — lead management, follow‑up scheduling, call logging, pipeline tracking, CRM‑based sales process
• Basic computer skills — MS Office, email, WhatsApp Business

Preferred

• IndiaMART lead handling; WhatsApp Business catalogue and follow‑up
• B2B industrial sales — bearings, auto parts, hardware or engineering components
• Zoho Telephony / PhoneBridge experience

Languages: Tamil (mandatory), English (good working knowledge), Hindi (preferred), Telugu / Kannada (advantage)

Location: Chennai or nearby; comfortable commuting daily to Mannady Metro. Notice: Immediate joiners or up to 15 days preferred.

Career Growth Roadmap

• 0–2 yrs: Tele Sales Executive (CTC 2.5–5 LPA)
• 2–4 yrs: Senior Tele Sales Executive (4–6 LPA)
• 4–6 yrs: Inside Sales Executive (5–8 LPA)
• 6–8 yrs: Inside Sales Team Leader (8–12 LPA)
• 8–10 yrs: Inside Sales Manager (12–18 LPA)
• 10–12 yrs: Business Development Manager (18–25 LPA)
• 12+ yrs: Sales Manager (25+ LPA)

Promotion is based on performance: consistent 80%+ KPI score, 100% CRM compliance, sales contribution, attendance, customer handling and leadership potential.

Compensation & Benefits

• Fixed salary Rs.20,000 – Rs.40,000 + unlimited performance incentives + monthly sales bonus
• PF & ESI (as applicable), paid annual leave, festival bonus
• Modern Zoho CRM environment; friendly, professional workplace at Mannady Metro

We are looking for long-term team members who want a career in Sales, CRM and Business Development — not a temporary telecalling job. Employment stability is valued.