Tele Optom - Uttar Pradesh - Lucknow

SupportFinity™; India; On-site; INR 350,000 - 650,000; Full time

Benefits offered by this job

Upscale programme

Uprise programme

Job summary

Lenskart is hiring qualified Optometrists for tele-optometry to deliver live vision care remotely with store-based support. The role focuses on testing vision, aligning prescriptions with appropriate frames and lenses, and ensuring patient satisfaction.

The position requires a Diploma/Degree/Master in optometry, strong communication skills, and comfort with technology. Office-based full-time in Lucknow with 9-hour shifts over six days.

Qualifications

• Diploma/Degree/Master in optometry required.
• Strong communication and interpersonal skills mandatory.
• Familiarity with optometry equipment and basic computer operations.

Responsibilities

• Establish remote connections with customers to understand visual challenges and needs.
• Conduct remote eye tests according to protocol and accepted standards.
• Provide education on frame/lens/contact lens recommendations.
• Screen for eye conditions and refer to healthcare providers when needed.
• Explain benefits of corrective aids and schedule next eye test every 6 months.
• Update customer power in systems and guide to download digital prescription via app.

Skills

Computer basics

MS Windows

Communication skills

Interpersonal skills

Problem solving

Optometry equipment knowledge

Education

Optometry degree (Diploma/Bachelor/Master)

Job description

Job Title: Tele-Optometry or Remote Optometry

Location: Lucknow

Terms: In office - Full time Job minimum 9 hours of work for 6 days.

Salary: Best as per industry standards

About The Role Tele Optometry Or Remote Optometry

Tele-optometry refers to an assessment of a customer's ocular health via telecommunication technology in the absence of store optometrist. Tele optometry is a promising and well-received approach to connect optometrists and customers to deliver eye care to individuals where access and resources may be limited. So Lenskart is seeking Qualified Optometrists for our tele-optometry program. Utilizing state-of-the-art technology, you will deliver live vision care and ocular services remotely with the support of an in-store technician and team. We are seeking a professional and knowledgeable Remote Care Optometrist to join our team. The ideal fit for the role will have a strong background in vision and sight and be personable and customer focused! The focus of the role is to test customer's vision, ensure they are seeing correctly with the visual aids they currently have, and complete eye testing to recommend the prescription with the well suited frame / lens alongwith.

• Providing optometry service not limited to just one city
• Access to the utilisation of the state of the art and revolutionary technology in vision care industry
• Access to Lenskart Optometry perks such as upscale programme( learn while you earn), Uprise programme ( Better career upliftment pathway)
• Access to better work life balance
• Office job ( Restricted to shifts however)

Responsibilities

• Establishing a remote connect with customers coming to Lenskart stores ,to understand their visual challenges, requirements and needs.
• Conducting remote eye tests with the given protocol and accepted standards, to ascertain the level of assistance as per the customer needs.
• Complete remote eye testing and provide education to the customer on the recommended frame / lens/ contact lens type.
• Assist with the screening of eye conditions to make referrals to other healthcare providers when possible.
• Explain the benefits of wearing their corrective aids and how it will improve their overall eye health in the long term
• Advising the customer upon the next scheduled eye test date basis the 6 months suggested period
• Updating the customer power in systems and navigating the customer to download the Digital Prescription via Lenskart App
• Track and maintain the required eye test quantum, eye to buy conversions and eye test quality metrics

Requirements

• Diploma/Degree/Master in optometry
• Technical Proficiencies including basic computer, familiarity with MS windows
• Excellent communication and interpersonal skills
• Ability to form relationships with people from various backgrounds and ages
• Demonstrated knowledge of using various optometry equipment
• Strong problem-solving skills