TechOps Engineer

NTT DATA, Inc.; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Job summary

NTT DATA Services in Bangalore seeks a TechOps Engineer to join DSAS, working on cloud infrastructure, automation, and security. The role focuses on designing and operating AWS environments, maintaining IaC, and supporting incident response for US/IST hours.

The position involves containerized workloads (EKS/ECS/Kubernetes), cost optimization, and compliance with QMS. You will collaborate with cross-functional teams to ensure reliability and security of cloud-hosted products.

Qualifications

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a closely related field.
• 3-5 years of relevant experience in cloud operations, infrastructure engineering, DevOps, or SRE.
• Hands-on experience with AWS and infrastructure as code.
• Experience supporting Linux and/or Windows systems, production apps, and cloud networking.
• Working knowledge of containers and orchestration technologies such as EKS, ECS, or Kubernetes.
• Experience with monitoring, incident response, troubleshooting, security controls, and backup/disaster recovery.
• Ability to follow documented procedures and maintain traceable operational records.

Responsibilities

• Design, deploy, maintain, and improve production infrastructure as code in AWS.
• Operate and support containerized environments including EKS, ECS, and Kubernetes.
• Monitor cloud infrastructure, OSes, databases, networks, and apps; diagnose issues and restore service.
• Participate in incident response and document findings and corrective actions.
• Develop and test secure deployment, backup, and disaster recovery processes.
• Implement data security controls for data in rest and in transit.
• Maintain security testing and vulnerability assessment practices with CIS and teams.
• Follow QMS procedures and maintain change records and validation evidence.
• Support cost optimization, tagging, and FinOps practices in AWS.
• Collaborate with Engineering, Product, Quality, Security for reliability.

Skills

AWS

Infrastructure as Code

Linux

Windows

Kubernetes

EKS

ECS

Monitoring

Incident response

Security controls

Backup / disaster recovery

Documentation

Communication

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Job description

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Location: Bangalore or NTTDATA Pan India, KA, IN

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a TechOps Engineer to join our team in Bangalore or NTTDATA Pan India Offices, Karnātaka (IN-KA), India (IN).

TechOps Engineer – Digital Science and Automated Solutions (DSAS)

Working Hours - We need resources who can work to support US hours, IST hours will be 12:30 AM till 10:30 AM Monday to Friday

Digital Science and Automated Solutions (DSAS) delivers software that streamlines scientific and business processes, connects people, systems, processes, and data, and helps customers make informed decisions, advance research, and bring high-quality products to market faster.

DSAS works with organizations at different stages of digital transformation, helping them adopt digital technologies and advance Industry and Pharma 4.0 strategies. In collaboration with teams across , DSAS develops and commercializes software products and services that support complete scientific workflows.

The TechOps Engineer helps keep DSAS cloud-hosted products and customer environments secure, reliable, cost-effective, and compliant. This role designs and operates AWS infrastructure, automates operational work, supports incident response and service recovery, and maintains the controlled processes and records required in a quality-managed environment.

Key Responsibilities

• Design, deploy, maintain, and improve production infrastructure as code (IaC) in Amazon Web Services (AWS), with a focus on quality, performance, scalability, availability, and maintainability.
• Operate and support containerized environments, including Amazon EKS, Amazon ECS, and Kubernetes.
• Monitor cloud infrastructure, operating systems (Windows, Linux, and Unix), databases, networks, and cloud-hosted applications; investigate issues and help restore service.
• Participate in incident response, troubleshooting, problem investigation, and service recovery. Document findings, corrective actions, and follow-up work as required.
• Develop, automate, implement, and test secure deployment practices, backup and recovery processes, and disaster recovery procedures.
• Protect data at rest and in transit through appropriate encryption, access controls, network segmentation, and perimeter security.
• Implement and maintain security controls for infrastructure, networks, and applications, including logging, auditing, vulnerability assessment, and validation.
• Use approved security testing and vulnerability assessment tools to identify and help remediate weaknesses. Work with Corporate Information Security (CIS) and other teams to implement corporate security requirements.
• Follow applicable Quality Management System (QMS) procedures and controlled processes when making changes to production and customer environments. Maintain traceable change records, required evidence, and documentation to support validation, audits, and inspections.
• Support QMS activities such as change control, risk assessment, deviation investigation, corrective and preventive actions, and periodic reviews, as applicable to the assigned systems and procedures.
• Apply FinOps practices to AWS environments. Monitor usage and cost trends, improve resource tagging and cost visibility, identify waste, and recommend or implement rightsizing, scheduling, storage, and other cost-saving measures while preserving reliability, security, and quality requirements.
• Identify opportunities to automate repetitive operational tasks and carry improvements through implementation, testing, documentation, and ongoing support.
• Plan and perform scheduled maintenance, infrastructure changes, and product upgrades for cloud services.
• Maintain operational processes, runbooks, system records, and customer environment documentation. Contribute to infrastructure documentation and the knowledge base.
• Troubleshoot and support VPNs and network connectivity; contribute to network design and reliability.
• Collaborate with Engineering, Product, Quality, Security, and other partners to support customer needs and improve service reliability and operational readiness.

Required Qualifications

• Bachelor’s degree or equivalent in Computer Science, Information Technology, or a closely related field.
• Three to five years of relevant experience in cloud operations, infrastructure engineering, DevOps, site reliability engineering, or a related technical role.
• Hands-on experience with AWS and infrastructure as code.
• Experience supporting Linux and/or Windows systems, production applications, and cloud networking.
• Working knowledge of containers and orchestration technologies such as EKS, ECS, or Kubernetes.
• Experience with monitoring, incident response, troubleshooting, security controls, and backup or disaster recovery practices.
• Ability to work within documented procedures and maintain accurate, traceable operational records in a quality-managed environment.
• Strong written and verbal communication skills, including the ability to document technical procedures and work effectively across teams.

Preferred Qualifications

• Experience supporting cloud-hosted software products or customer environments in a regulated or quality-managed industry.
• Familiarity with QMS practices, change control, audit readiness, validation evidence, and corrective and preventive actions.
• Experience with AWS cost management, FinOps practices, or cloud optimization.
• Experience with automation and scripting, CI/CD pipelines, vulnerability management, or network security.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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