Technology Performance Manager

RSM US Integrated Services India Private Limited; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Benefits offered by this job

Flexible schedule

Competitive benefits

Job summary

RSM US Integrated Services India Private Limited is seeking an experienced consultant with 8-10 years of experience in process intelligence and digital transformation to advise on ERP/CRM/CPM implementations, migrate clients to SaaS/cloud solutions, and develop Target Operating Models. Strong communication, analytical skills, and willingness to travel up to 50% are required.

The role involves collaborating with clients across North America, delivering detailed reports and presentations, and

Qualifications

• 8-10 years' experience in process intelligence, digital transformation and/or software management, preferably in a platform-agnostic environment.
• Strong communication skills; highly self-motivated.
• Critical thinking with creative problem-solving and ability to apply concepts to business problems.

Responsibilities

• Knowledge of ERP, CRM, CPM and other enterprise platforms.
• Advising on digital adoption automation and efficiencies for clients.
• Experience with migrating clients to SaaS/cloud environments and IT architecture concepts.
• Develop Target Operating Models for clients and manage project steps end-to-end.
• Travel up to 50% across North America.

Skills

ERP

CRM

CPM

Enterprise platforms

Education

MIS or BIS degree

Tools

Microsoft Project

Visio

PowerPoint

Word

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Responsibilities

• Knowledge of ERP, CRM, CPM and other enterprise platforms
• Previous professional consulting firm experience, advising on digital adoption automation and efficiencies
• Previous experience with implementing technologies and migrating clients to SaaS/cloud environments.
• Knowledge of enterprise architecture concepts across all domains
• Basic understanding of IT application lifecycle, general IT controls and methods
• Experience in developing Target Operating Models for clients
• Excellent planning, organizational, and time management skills
• Ability and willingness to travel up to 50% throughout North America
• Experience creating detailed reports and giving presentations
• Ability to anticipate and address client concerns and issues
• Demonstrated work ethic and ability to work effectively with people at all levels
• Ability to break complex issues into project steps and problem solve
• Experience with various software solutions including Microsoft Project, Visio, PowerPoint and Word
• Strong data manipulation skills utilizing Excel
• Database knowledge (Microsoft SQL, and/or Access)
• Previous experience with operational process reviews and basic internal control requirements

Required Qualifications

• 8-10 years' experience in process intelligence, digital transformation and/or software management, preferably working in a platform agnostic environment
• Strong communication skills
• Highly self-motivated
• Critical thinking and creative problem-solving skills, as well as the ability to apply theoretical concepts and best practices to solve business problems
• Bachelor's degree in Management Information Systems (MIS) or Business Information Systems (BIS)

Benefits

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [e-mail].

Why work at RSM?

At RSM, we accomplish meaningful work and make an impact on the world around us. We work hard to fully understand our clients and work even harder to understand and identify your unique skills. We celebrate the differences among us and empower our talented professionals to grow forward, both personally and professionally. Our clients benefit from fresh insights and energy as we collaborate to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.