Technology OpS Support Practitioner

Accenture in India; Hyderabad; On-site; INR 600,000 - 800,000; Full time

Job summary

Accenture in India is seeking a Technology Operations Support Practitioner responsible for ensuring the integrity and governance of systems, and for developing, deploying, and supporting infrastructure and technology initiatives aligned with architectural standards.

The role involves collaborating with teams to maintain reliable technology operations and continuous improvement of service frameworks, ensuring systems remain available and secure within the organizational environment.

Qualifications

• Must have Microsoft Windows Server Administration and hands-on experience in managing Windows Server environments.
• Minimum 3 years of experience in Windows Server Administration.
• 15 years of full-time education required.

Responsibilities

• Perform independently and act as a subject matter expert.
• participate in team discussions and contribute solutions.
• Monitor and maintain system performance for optimal operation and availability.
• Document and implement operational procedures and policies.
• Support incident management by troubleshooting and resolving issues promptly.
• Collaborate with cross-functional teams to deploy technology initiatives.

Skills

Microsoft Windows ServerAdministration

Education

15 years full time education

Job description

Project Role

Technology OpS Support Practitioner

Project Role Description

Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery.

Must have skills

Microsoft Windows Server Administration

Good to have skills

NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification

15 years full time education

Summary

As a Technology Operations Support Practitioner, a typical day involves ensuring the integrity and governance of various systems by adhering to established best practices for service delivery. The role includes developing, deploying, and supporting infrastructure and technology initiatives while aligning with architectural standards and operational procedures. Collaboration with teams to maintain seamless technology operations and continuous improvement of service frameworks is a key aspect of daily activities, ensuring that systems remain reliable and efficient within the organizational environment.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Monitor and maintain system performance to ensure optimal operation and availability.
• Assist in the documentation and implementation of operational procedures and policies.
• Support incident management processes by troubleshooting and resolving system issues promptly.
• Collaborate with cross-functional teams to facilitate smooth deployment of technology initiatives.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
• Experience with managing server environments, including installation, configuration, and maintenance.
• Knowledge of system security practices and disaster recovery procedures.
• Ability to monitor system health and performance using various diagnostic tools.
• Familiarity with automation and scripting to streamline administrative tasks.
• Strong problem-solving skills to address and resolve technical challenges efficiently.

Additional Information

• The candidate should have minimum 3 years of experience in Microsoft Windows Server Administration.
• This position is based at our HDC3B - SEZ location.
• A 15 years full time education is required.