TECHNO FUNCTIONAL CONSULTANT L3

Wipro Ltd.; Bengaluru; Presencial; INR 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

Wipro Limited in Bengaluru, Karnataka, is seeking a Techno Functional Consultant L3 to lead end-to-end PDQ Connect and SmartDeploy initiatives. The role requires strong Intune expertise and more than 10 years of experience across endpoint management and deployment technologies.

You will drive governance, automation, and rapid incident resolution to ensure platform stability. The position involves coordinating with cross-functional teams, defining RBAC and deployment standards, and mentoring

Formación

• Mandatory Skills: EMM Intune.

Responsabilidades

• Administer PDQ Connect for software deployment, patch management, endpoint management, reporting and remote support.
• Lead L2/L3/L4 operational support, governance, automation and platform architecture activities.
• Create SOPs, HLD/LLD, Runbooks, KT documents and deployment standards.
• Support transition, knowledge transfer and service improvement initiatives.
• Monitor deployment failures and troubleshoot endpoint issues.
• Provide technical leadership for transitions and transformations.

Conocimientos

Intune

Descripción del empleo

Job Title

TECHNO FUNCTIONAL CONSULTANT L3

Location: Bengaluru, Karnataka

Posting Start Date: 10/30/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to develop end to end solutions for client business across modules and systems basis the identified technical specifications, by conducting feasibility reviews and its implementation in alignment with cost and efficiency targets.

PDQ Connect & PDQ SmartDeploy L2/L3 SME Role: Lead Administrator / Senior SME – PDQ Connect & PDQ SmartDeployBand: B2/B3Openings: 1Location: Pan India

Role Description

PDQ Connect & PDQ SmartDeploy EngineerLead Administrator / SME responsible for managing enterprise endpoint management technologies includingMeraki MDM, PDQ Connect, PDQ SmartDeploy, HP Device Manager (HPDM), and BEAK. The role combines L2/L3/L4 responsibilities covering endpoint administration, software distribution, patch management, imaging, mobility management, thin client management, incident/problem management, automation, governance, documentation, and technical leadership.

Responsibilities

• Administer PDQ Connect for software deployment, patch management, endpoint management, reporting and remote support.
• Manage PDQ SmartDeploy imaging, platform packs, deployment media and OS deployment lifecycle.
• Lead L2/L3/L4 operational support, governance, automation and platform architecture activities.
• Create SOPs, HLD/LLD, Runbooks, KT documents and deployment standards.
• Support transition, knowledge acquisition, service improvement and customer governance reviews.
• Execute software deployments and patching activities.
• Monitor deployment failures and troubleshoot endpoint issues.
• Support remote endpoint management through PDQ Connect
• Support image deployment validation and provisioning
• Handle incidents, requests and operational tasks within SLA
• Act as SME for PDQ Connect and SmartDeploy
• Perform RCA and advanced troubleshooting
• Develop PowerShell-based deployment packages
• Manage patch compliance and deployment governance
• Mentor L1/L2 engineers and conduct KT sessions
• Own platform architecture and roadmap
• Define RBAC, governance and operational standards
• Lead major incidents and customer technical discussions
• Drive automation and continual improvement
• Provide technical leadership for transitions and transformations
• Monitor SLA/KPI metrics
• Drive continuous improvement
• Coordinate with cross-functional teams
• Support governance reviews and reporting

Certifications

CertificationsITIL V4MD-102PowerShell CertificationPDQ CertificationHP Thin Client / Endpoint Administration knowledgeBEAK CertificationMD-102 Endpoint Administrator preferred.MECM/SCCM or Intune administration knowledge preferred.Endpoint security, patch management or vulnerability management certification preferred.

Mandatory Skills

Mandatory Skills: EMM Intune.Experience: >10 YEARS

Company Culture

We are an modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Equal Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.