Technical Writer

Nokia; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work model

Health insurance for you and family

Job summary

Nokia is seeking a Technical Writer in Bengaluru to design, develop, and publish high-quality documentation for complex optical networking products. You will collaborate with PLM, R&D, and Test, and manage API documentation and web-based publications using Arbortext and Oxygen XML.

Strong XML skills, structured writing, and experience with Jira/Confluence are essential. The role emphasizes aligning with SDLC and DDLC, working in an Agile DevOps environment, and creating reusable content within a

Qualifications

• Bachelor's degree and 5-6 years in technical documentation.
• Experience with SDLC and DDLC.
• Proficiency in XML authoring tools and graphics utilities.
• Hands-on API documentation experience.
• Familiarity with Agile methodologies and DevOps practices, including Jira/Confluence.

Responsibilities

• Design and develop high-quality, customer-oriented technical documentation for optical networking products.
• Independently manage documentation schedules and deliverables to meet timelines.
• Collaborate with PLM, R&D, and Test to gather accurate information.
• Develop and maintain API documentation and web publications using Arbortext, Oxygen, and graphics tools.
• Leverage Agile and DevOps practices to align docs with software delivery cycles.
• Use Jira/Confluence to manage content lifecycle, reviews, and updates.
• Create single-sourced, reusable content within a structured CMS.

Skills

Structured writing

XML authoring

APIs documentation

Agile & DevOps

UNIX scripting

Education

Bachelor's degree in technical communications or related field

Tools

Arbortext

Oxygen XML

SnagIt

CorelDraw

Jira

Confluence

Job description

Job Description

As a Technical Writer the individual designs, plans, coordinates, writes, and illustrates technical documentation and user guides for R&D product and system programs. The role involves planning, developing, writing, and editing operational and maintenance information related to products, systems, and solutions. These materials are published as web-based documentation for both internal and external users and may include Graphical User Interfaces (GUIs) and various forms of multimedia content.

How You Will Contribute And What You Will Learn

• Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.
• Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
• Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
• Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw).
• Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
• Utilize defect‑tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
• Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
• Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

Key Skills And Experience

You Have

• Bachelor's degree with 5-6 Yrs of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain.
• Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
• Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
• Hands‑on experience with API documentation, including integration into customer‑facing technical content.
• Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.

It would be nice if you also had:

• Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.
• Working knowledge of basic UNIX and scripting for interacting with development/test environments.
• Experience with single‑sourcing strategies and content management systems for scalable content development.
• Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role’s requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits in India:

• Flexible and hybrid working arrangements to support work–life balance
• Health and well-being support – medical insurance for you and your family, health check‑ups, life and accident insurance, well‑being programs, and employee resource groups
• A minimum of 90 days of Maternity and Paternity Leave based on eligibility
• Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
• Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
• Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
• Opportunities to innovate and contribute through Nokia’s research and development environment
• Recognition programs that celebrate outstanding contributions
• Workplace support – ergonomic working support and mobile device programs based on eligibility