Technical Support Engineer - Google Cloud Databases (Cloud SQL,

Tata Consultancy Services; Gandhinagar; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Consultancy Services in India is seeking a proactive cloud database professional to manage and support Google Cloud database services including Cloud SQL, Spanner, Bigtable, Memorystore, Redis, and Datastream.

The role covers installation, configuration, performance tuning, replication, security controls, high availability, and 24x7 rotational shift support to handle critical customer escalations.

Qualifications

• Experience with GCP database services and cloud database architecture.

Responsibilities

• Manage and support Google Cloud database services including Cloud SQL, Spanner, Bigtable, Memorystore, Redis, and Datastream.

Skills

Cloud database administration

Troubleshooting

Customer support

Tools

Google Cloud Platform (GCP)

Cloud SQL

Spanner

Bigtable

Memorystore

Redis

Datastream

Job description

Role & responsibilities

• Manage and support Google Cloud database services including Cloud SQL, Spanner, Bigtable, Memorystore, Redis, and Datastream.
• Perform database installation, configuration, performance tuning, optimization, and troubleshooting.
• Implement and maintain replication, schema design, query optimization, and database security controls.
• Monitor, maintain, and upgrade cloud database environments to ensure high availability and security.
• Provision, configure, and manage cloud infrastructure resources such as servers, storage, and networks.
• Investigate, diagnose, and resolve database, system, and network-related issues.
• Provide technical support and consultation to internal and external customers.
• Maintain accurate documentation of configurations, processes, and incident resolutions.
• Ensure compliance with SLAs, operational standards, and quality benchmarks.
• Participate in 24x7 rotational shift support and assist with critical customer escalations.

Preferred candidate profile

A proactive cloud database professional with strong GCP database administration experience, excellent troubleshooting skills, customer-centric mindset, and the ability to support mission-critical environments in a fast-paced operational setup