Technical Support Engineer - Fire Alarm

CAVITAK; Ahmedabad District; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Supportive work culture

Exposure to large-scale projects

Opportunity to work with advanced technologies

Job summary

A technology solutions company in Ahmedabad seeks a Technical Support Engineer to provide technical expertise for fire alarm and detection systems. The ideal candidate has 1-3 years of experience and a relevant engineering diploma, alongside excellent problem-solving and communication skills. Key responsibilities include troubleshooting, on-site and remote support, and training users. This full-time position offers growth opportunities in advanced fire safety technologies.

Qualifications

• 1-3 years of experience in technical support or maintenance of Fire Alarm Systems.
• Hands-on experience with panels and detectors.
• Ability to work independently and manage field visits as required.

Responsibilities

• Provide technical assistance for installation, commissioning, and maintenance of fire alarm systems.
• Diagnose and troubleshoot system faults and ensure timely issue resolution.
• Coordinate with service teams and customers to deliver on-site and remote support.

Skills

Problem-solving

Communication skills

Wiring diagrams understanding

System networking knowledge

Education

Diploma / B.E. / B.Tech in Electronics, Electrical, Instrumentation, or Fire & Safety Engineering

Tools

Fire Alarm Systems

Job description

Direct message the job poster from CAVITAK

Building Team @Cavitak | People Possibility | HR Enthusiast | End-to-End Recruitment | Onboarding | Induction | Compliance

CAVITAK with its 375 member strong team (referred to as Cavs) is engaged in the following business verticals:

• Retail Distribution – Mobile & Consumer Goods
• Value-Added Tech Distribution – Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI
• Global Commerce – Launchpad for global and Indian brands on e-commerce platforms

About the Role

We are looking for a Technical Support Engineer who will provide hands‑on support, troubleshooting, and technical expertise for our Fire Alarm and Fire Detection Systems. If you’re passionate about safety technology, enjoy solving technical challenges, and like working closely with customers and field teams, this role is for you!

What You’ll Do

• Provide technical assistance for installation, commissioning, and maintenance of fire alarm systems (addressable & conventional).
• Diagnose and troubleshoot system faults and ensure timely issue resolution.
• Coordinate with service teams and customers to deliver on‑site and remote support.
• Conduct testing, preventive maintenance, and documentation for service activities.
• Support the sales and projects team with product knowledge and technical inputs.
• Train end‑users and internal teams on system operation and best practices.
• Stay updated on product developments, firmware updates, and safety standards.

What We’re Looking For

• Diploma / B.E. / B.Tech in Electronics, Electrical, Instrumentation, or Fire & Safety Engineering.
• 1–3 years of experience in technical support or maintenance of Fire Alarm Systems.
• Hands‑on experience with panels and detectors.
• Strong understanding of wiring diagrams, control panels, and system networking (RS‑485, Modbus, etc.).
• Excellent problem‑solving and communication skills.
• Ability to work independently and manage field visits as required.

Why Join Us

• Opportunity to work with advanced fire safety technologies.
• Supportive and growth‑oriented work culture.
• Exposure to large‑scale safety projects across industries.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Project Management

Industries

Retail Appliances, Electrical, and Electronic Equipment

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