Technical Support Engineer

Jobtorob; Pune District; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Opportunity to master modern automation technologies

Prospects for professional growth

Job summary

A leading robotics company in Pune is hiring a Customer Support & Maintenance Associate to ensure smooth operations of advanced warehouse robotics systems. This role involves daily reporting, ticket follow-ups, and resolving on-site issues, providing a great entry point into the tech industry. Candidates should have maintenance process knowledge and a basic understanding of automation, with at least 1 year of experience in the industry. Work in an innovative environment with opportunities for professional development.

Qualifications

• Knowledge of maintenance processes.
• Experience with automation systems and tools.
• Proficient in Excel for data reporting and analysis.
• Basic understanding of Linux systems.

Responsibilities

• Handle daily reporting and ticket follow-ups.
• Resolve on-site issues to ensure operational reliability.

Skills

Maintenance process knowledge

Basic automation knowledge

Hands-on experience with Excel

Good analytical skills

Exposure to Linux

1 year of automation industry experience

Education

BE or graduation in relevant field

Job description

Unbox Robotics is hiring a Customer Support & Maintenance Associate to help ensure smooth operations and high-performance delivery of our cutting-edge warehouse robotics systems. This role offers strong employment opportunities for candidates interested in hands-on technical support, maintenance workflows, and collaboration with cross-functional teams. You will handle daily reporting, ticket follow-ups, and on-site issue resolution while contributing to the reliability of our AI-powered parcel-sorting solutions. If you're exploring tech-focused careers in Pune or scanning job openings in the robotics industry, this position provides an excellent entry point into a fast-growing domain.

Responsibilities

• Handle daily reporting, ticket follow-ups, and on-site issue resolution to support smooth operations and reliability of AI-powered parcel-sorting solutions.

Qualifications

• Maintenance process knowledge
• Basic automation knowledge
• Hands-on experience with Excel
• Good analytical skills
• Exposure to Linux
• Minimum 1 year automation industry experience
• Desirable qualification: BE or graduation in relevant field

Benefits

Work in an innovative startup with unique AI-powered solutions. The opportunity to master Linux, ROS and modern automation technologies. Prospects for professional growth and becoming an expert in the field of technical support.