TECHNICAL SUPPORT ENGINEER

DAMSURE EXPERT BUILDCARE LLP; Ernakulam; On-site; INR 350,000 - 550,000; Full time

Job summary

A construction company in Ernakulam is looking for a Technical Support Engineer responsible for providing expert assistance in waterproofing works. You will guide site engineers, assist clients with technical queries, and manage project activities. Ideal candidates should hold a degree in Civil Engineering, possess strong project management skills, and demonstrate exceptional communication abilities. This role will primarily be site-based with some office responsibilities.

Qualifications

• Bachelor’s degree or Diploma in Civil Engineering or related field.
• Excellent project management and team leadership skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Primarily site-based with occasional office work for documentation and client meetings.

Responsibilities

• Provide technical guidance to site engineers regarding waterproofing methods.
• Assist clients with technical queries for practical and cost-effective solutions.
• Conduct site inspections to identify waterproofing requirements.
• Plan, organize and oversee waterproofing project activities for timely completion.
• Supervise labor teams ensuring safety and quality standards.
• Coordinate with procurement and logistics for materials and equipment.
• Prepare accurate quotations based on site requirements and labor costs.
• Draft and issue work orders with clear scope and timelines.
• Maintain records of progress, site reports and client communications.
• Ensure waterproofing works comply with standards and codes.
• Implement quality control measures for durability and performance.

Skills

Project management skills

Communication skills

Interpersonal skills

Interpersonal skills

Multitasking

Education

Bachelor’s degree/Diploma in Civil Engineering or related field

Diploma in Civil Engineering

Job description

DAMSURE EXPERT BUILDCARE LLP | Full time

Job Description

Position Overview

The Technical Support Engineer will be responsible for providing specialized technical assistance in waterproofing works, supporting site engineers and clients, managing project activities and labor, and preparing quotations and work orders. This role requires strong technical knowledge, project management skills, and the ability to communicate effectively with both internal teams and external stakeholders.

Key Responsibilities

• Provide on-site and remote technical guidance to site engineers regarding waterproofing methods, materials, and best practices.
• Assist clients with technical queries, ensuring solutions are practical, cost-effective, and compliant with industry standards.
• Conduct site inspections to identify waterproofing requirements and propose suitable solutions.
• Plan, organize, and oversee waterproofing project activities to ensure timely completion.
• Supervise labor teams, ensuring adherence to safety protocols and quality standards.
• Coordinate with procurement and logistics teams to ensure timely availability of materials and equipment.
• Prepare accurate quotations based on site requirements, material specifications, and labor costs.
• Draft and issue work orders, ensuring clarity of scope, timelines, and deliverables.
• Maintain detailed records of project progress, site reports, and client communications.
• Ensure all waterproofing works comply with company standards, client specifications, and relevant building codes.
• Implement quality control measures and conduct periodic checks to guarantee durability and performance of waterproofing systems.

Requirements

• Bachelor’s degree/Diploma in Civil Engineering or related field.
• Excellent project management and team leadership skills.
• Strong communication and interpersonal skills for client and team interactions.
• Ability to work under pressure and manage multiple projects simultaneously.
• Primarily site-based with occasional office work for documentation and client meetings.