Technical Specialist Practitioner

1203 Barclays Global Serv. Cent; Chennai District; On-site; INR 1,200,000 - 1,500,000; Full time

Job summary

1203 Barclays Global Serv. Cent is seeking an experienced mainframe infrastructure professional in Chennai, India. The role involves building and maintaining reliable infrastructure platforms tailored to support applications. Responsibilities include incident management, automation, and ensuring security measures are in place.

The ideal candidate will have over 10 years of experience in mainframe infrastructures, particularly in managing IBM Disk and Tape technologies. Strong communication skills and experience with real-time monitoring tools are essential for success in this position.

Qualifications

• 10+ years of mainframe infrastructure experience with deep storage expertise.
• Extensive hands-on experience with IBM Disk / DASD.
• Strong experience managing IBM Tape platforms.

Responsibilities

• Develop and maintain high-quality infrastructure solutions.
• Monitor IT infrastructure performance and resolve issues.
• Implement automated tasks to improve efficiency.

Skills

Mainframe infrastructure experience

IBM Disk / DASD expertise

Performance troubleshooting

Storage upgrades and migrations

Capacity planning

Communication skills

Tools

OMEGAMON for Storage

Brocade FICON / SAN

Job description

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required, with the aim of ensuring that the infrastructure is reliable, scalable, and secure. This includes ensuring reliability, availability, and scalability of systems through software engineering techniques, automation, and incident response best practices.

Responsibilities

• Build Engineering: Develop, deliver, and maintain high‑quality infrastructure solutions that meet business requirements, ensuring reliability, performance, availability, and ease of use. Identify appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Incident Management: Monitor IT infrastructure and system performance, identify, address and resolve issues, vulnerabilities or outages; use data to drive down mean time to resolution.
• Automation: Develop and implement automated tasks and processes to improve efficiency and reduce manual intervention, using software scripting/coding disciplines.
• Security: Implement secure configuration and measures to protect infrastructure against cyber‑attacks, vulnerabilities and other security threats, protecting hardware, software and data from unauthorised access.
• Teamwork: Collaborate cross‑functionally with product managers, architects and other engineers to define IT infrastructure requirements, devise solutions and ensure seamless integration and alignment with business objectives using a data‑driven approach.
• Learning: Stay informed of industry technology trends and innovations, and contribute to the organization’s technology communities to foster technical excellence.

Key Qualifications & Experience

• 10+ years of experience in mainframe infrastructure with deep expertise in mainframe storage.
• Extensive hands‑on experience with IBM Disk / DASD, including provisioning, configuration, replication, performance troubleshooting and migration.
• Strong experience managing IBM Tape platforms and enterprise tape operations.
• Proven delivery experience with storage upgrades, migrations, recovery testing and disaster recovery execution.
• Strong experience with Hyperswap, Metro Mirror, Global Mirror, CSM, GDPS and related technologies.
• Demonstrated capability in capacity planning, performance analysis and storage forecasting.
• Hands‑on experience with OMEGAMON for Storage for real‑time monitoring, alerting and observability.
• Experience handling major production incidents in large‑scale, high‑availability mainframe environments (e.g. IBM DS8000 / DASD administration, IBM Tape / VTS / TS7700 technologies).
• Knowledge of DFSMS, DFSMShsm, DFSMSdss, DFSMSrmm, SMS constructs, ACS routines, catalog management and related tools.
• Experience with storage automation, service reliability engineering and operational simplification.
• Strong documentation and change implementation experience in production mainframe environments.
• Ability to provide 24x7 on call support.
• Strong communication skills: explain complex concepts to diverse audiences and provide concise updates to senior stakeholders.

Additional Valuable Skills

• Broad understanding of the business issues facing the Barclays Group and emerging trends in the IT industry.
• Detailed knowledge of the Bank’s systems, technical architectures and how their work impacts the Bank.
• Experience with Brocade FICON / SAN connectivity, remote replication networking.
• Leadership behaviours: Listen & authentic, Energise & inspire, Align across the enterprise, Develop others (for leadership positions).

Location

Chennai, India.

Equal Opportunity

Barclays is an equal opportunity employer. All employees are expected to demonstrate the Barclays Values: Respect, Integrity, Service, Excellence and Stewardship.