Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
Your day at NTT DATA
BE/BTECH with 7 years of experience in Linux administration for enterprise clients. Troubleshooting
- Investigate and resolve complex Linux-related issues (e.g., system crashes, performance degradation).
- Analyze logs (e.g., syslogs, kernel logs) to identify root causes.
- Utilize debugging tools (e.g., gdb, strace) to troubleshoot applications.
System Administration
- Manage Linux systems (RHEL, CentOS, Ubuntu) across multiple environments (dev, prod).
- Configure and maintain Linux services (e.g., SSH, DNS, DHCP).
- Implement security measures (e.g., firewalls, access controls).
Performance Optimization
- Monitor system performance using tools (e.g., top, htop, sar).
- Optimize system resources (CPU, memory, disk) for improved performance.
- Implement tuning parameters for enhanced system efficiency.
Scripting and Automation
- Develop scripts (Bash, Python) for automation and efficiency.
Security and Compliance
- Ensure system security and compliance with regulatory requirements.
- Implement security patches and updates.
What you'll be doing
Key Responsibilities:
- Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational.
- Performs necessary checks, apply monitoring tools and respond to alerts.
- Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail.
- Assists in analyzing, assigning, and escalating support calls.
- Investigates third line support calls assigned and identify the root cause of incidents and problems.
- Reports and escalates issues to 3rd party vendors if necessary.
- Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company.
- Proactively identifies opportunities for work optimization including opportunities for automation of work.
- Coaches L2 teams for advance technical troubleshooting and behavioral skills.
- May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
- May work on implementing and delivering Disaster Recovery functions and tests.
- Performs any other related task as required.
Knowledge and Attributes:
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role).
- Relevant certifications include (but not limited to) - CCNP or equivalent certification.
- CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP.
- VMware certified Professional: Data Centre Virtualization.
- VMware Certified Specialist - Cloud Provider.
- VMware Site Recovery Manager: Install, Configure, Manage.
- Microsoft Certified: Azure Architect Expert.
- AWS Certified: Solutions Architect Associate.
- Veeam Certified Engineer (VMCE).
- Rubrik Certified Systems Administrator.
- Zerto, pure, vxrail.
- Google Cloud Platform (gcp).
- Oracle Cloud Infrastructure (oci).
- SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4.
- SAP Technology Consultant.
- SAP Certified Technology Associate - SAP HANA 2.0.
- Oracle Cloud Infrastructure Architect Professional.
- IBM Certified System Administrator - WebSphere Application Server Network.
Required Experience:
- Seasoned Managed Services experience handling complex cross technology infrastructure.
- Seasoned experience required in Engineering function within a medium to large ICT organization.
- Seasoned working knowledge of ITIL processes.
- Seasoned experience working with vendors and/or 3rd parties.
Workplace type :
On-site Working
About NTT DATA
NTT DATA is a $30+ billion trusted global