Technical Services Engineer

Prestwick Aerosystems; New Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Airbus India Private Limited is seeking an engineer to handle technical queries, deliver solutions for in-service issues, and analyze data for KPI improvement. You will support TSP contracts, maintain aircraft reliability, and collaborate with global teams to ensure safety and compliance.

The role emphasizes strong organizational skills, ability to work under pressure, and a customer-centric approach in a fast-paced aviation environment.

Qualifications

• Minimum degree/diploma in Engineering/Aerospace/Aircraft Maintenance Engineering.
• 6 months of relevant airline/MRO CAMO support experience preferred.
• Good organizational skills and attention to detail.

Responsibilities

• Handle technical queries and provide customer answers.
• Deliver technical solutions for in-service issues and AOG scenarios.
• Consolidate in-service data and monitor KPI delivery.

Skills

Organizational skills

Stress tolerance

Teamwork

Customer focus

Integrity

Education

Engineering/Aerospace degree or diploma

Job description

Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto a TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability. FHS India and South Asia Regional organization is a 50 plus strong team of airline engineering and material management experts. We are committed to be the most trusted and customer centric Materials Hub by driving operational excellence, enhancing Airbus Reliability, promote global competitiveness and strengthening our global footprint through innovation and strategic partnerships whilst keeping our foundation at the centre in All We Do.

Handle and treat all technical queries including answer to customers. Trigger and follow-up corrective actions. Ensure compliance with KPIs (OTD,...). Deliver technical solutions to customers for related in-service issues. Consolidate and analyze in-service data from customers. The Jobholder is responsible for the delivery and performance of the TSP Engineering activities provided to customer(s) under FHS-TSP contracts. In this function, the job holder is responsible for maintaining customer Fleet to the highest Operational Reliability, Airworthiness and Safety in line with DGCA, EASA, and FAA airworthiness requirements and in accordance with Airbus Technical Standards and FHS Financial interests.

Key Responsibilities

• Powerplant, APU, Systems & Structure - immediate, mid and long term engineering support.
• Airframe/Avionics Systems, Structures and Powerplant - immediate, mid and long term engineering support
• Technical publications evaluation and embodiment management
• Components and systems reliability analysis and monitoring
• Contributing to the Aircraft On-Time Performance, ensuring cost and quality control of the deliverables
• Supporting, in appropriate timeframe, technical issues ranging from routine troubleshooting, resolution of AOG situation, to long term reliability studies
• Ensuring Operational KPI’s
• Preparation of various reports to support daily operation of TSP.
• Major Assy Induction process.
• Support Aircraft / Engine / APU de-lease activities and ensure the most efficient de-lease management
• Developing innovative and digital means to perform and monitor the engineering activities for the most efficient deliverables management
• Maintain highest standard of Customer Focus and Integrity
• Develop close relationship with the Customer, align and collaborate on processes and deliverables with customer Technical Services
• Maintain efficient communications with other TSP stakeholders/functions, with an integrated collaboration with TSP Operation Team
• Collaborate and coordinate to ensure deliverables from Airbus internal functions are received on-time and on-quality.
• Provide feedback of in-service experience and contribute to various forums and work streams initiated by FHS Engineering, FTM-CT or any other Airbus function to improve FHS TSP deliverables & Airbus product and services

Specialized knowledge and skills

• Minimum degree/diploma holder in Engineering/Aerospace/Aircraft Maintenance Engineering
• Minimum 06 months of relevant experience in Airline/MRO, in a CAMO support position, especially in the Powerplant domain
• Type trainings, EHM / Borescope trainings will be preferred
• Good organizational skills, flexibility managing multiple priorities, working to changing deadline and attention to details
• Unyielding commitment to excellence, delivering the best possible outcomes for customers.
• Ability to work under stress
• Good interpersonal and communication skills
• Strong Values of Teamwork, Customer Focus, Integrity, Respect, Reliability, Creativity.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company Information

Company: Airbus India Private Limited

Employment Type: Permanent

Experience Level: Professional

Job Family: Customer Eng.&Technical Support&Services

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail].

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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