Technical services Coordinator

Jones Lang LaSalle Incorporated; India; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay

Benefits package

Job summary

Jones Lang LaSalle Incorporated in Bengaluru, India, invites applications for the Technical Coordinator, Integrated Facilities Management, to support onsite operations across multiple sites and manage M&E readings, energy management, and vendor coordination.

You will lead technical tasks, ensure safety standards, prepare floor registers, assist the manager, and coordinate with landlords and service providers to meet KPIs and SLAs.

Qualifications

• Engineering or technical services degree / qualification with 2-3 years relevant experience.
• Knowledge of local occupational health and safety requirements and critical facilities.
• Experience in energy management and risk management is advantageous.

Responsibilities

• Provide onsite support and act as site lead for technical expertise and inspections.
• Suggest process improvements and implement cost-saving measures.
• Lend admin support including front desk duties and appointment coordination.
• Hit KPIs and meet service level agreements.
• Coordinate with landlord and vendors for regulatory compliance and orderly operation.

Skills

Energy management

Vendor management

Project coordination

Facilities management

Education

Engineering degree

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Coordinator Integrated Facilities Management – Leading Global Technology company (India)

Here in India, we manage 23 sites, hosting over 130 people. Our client’s mission "to organize the world’s information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our client’s success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our client’s way of working and thinking.

What this job involves:

• Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You’ll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed.
• Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures.
• There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive.
• You’ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination.
• You’ll need to ensure we hit key performance indicators and meet our service level agreements.

Key aspects

• Monitor day to day technical operations activity for the site.
• Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry
• Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management
• Coordinate with vendor staff & staff on site to ensure the smooth operation
• Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis
• Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
• Support the asst manager- technical in identifying energy management, saving opportunities, risk management.

Client/Stakeholder Management

• Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service.
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation.
• Proactively understand the customers/ employees needs and act on them before being requested.

Finance Management

• Accurate billing and invoicing.
• Adherence to the monthly forecast.
• Invoice management.

Procurement & Vendor Management

• Work on getting quotations as per site need.
• Sharing indents for monthly material supply.
• Zero stock out of situation.

Other Key Activities

• Participate in emergency evacuation procedures including crisis management and business continuity.
• Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc.
• Energy management, saving opportunities, risk management & engineering systems audits.
• Preparing floor register for Health and Safety Issues for client.
• 24/7 emergency call support and site attendance is require.
• Meeting the clients’ facilities needs.

At JLL, we put client satisfaction at the front and centre of everything we do.

Values

If you share our values, we will be more than happy to work with you.

Requirements

• Enthusiastic and Evolving.
• Do you have prior experience in energy management, saving opportunities, risk management or other related fields?
• Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management?
• What we are looking at is A degree or a professional qualification in Engineering / Technical Services and a 2-3 years relevant experience would be an advantage.
• If you are knowledgeable in various Technical systems then You are the one who we’re looking for!

Team Player

We at JLL have unmatched excellence that is only made possible by team work—a core value we want you to possess. Likewise, you must have a proven track record of flawless Project Initiation and execution, all while following company standards and procedures. As the Technical Coordinator, we would expect you to support the team and work well with others toward achieving targets. Ensuring that the team practices our core Workplace behaviours and ethics is also under your mandate.

Performance traits

It is important that you possess the quality of a smooth interaction with the workplace teams and the vendors to deliver efficient services. We'll count on you to address conflicts and manage priorities effectively. Likewise, you must be an excellent communicator who always faces customers with a smile , even when times get rough occasionally. You will be required to You’ll take the time to listen to people in order to apply your expertise and create maximum positive impact.

Benefits

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location and Hours

Location: On-site –Bengaluru, KA
Scheduled Weekly Hours: 48

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.