Senior Technical services coordinator

Jones Lang LaSalle (JLL); Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle (JLL) in Bengaluru, India, seeks a Sr. Technical Services Coordinator to manage onsite support and act as the primary technical resource for the site.

You will lead routine checks, drive cost-saving improvements, and collaborate with vendors and stakeholders to meet service levels. The role involves coordinating facilities, energy management, and health & safety compliance while providing admin support and ensuring KPI attainment.

Qualifications

• Engineering or technical services degree or equivalent.
• 2–3 years of relevant experience in facilities/technical services.
• Ability to coordinate across teams and with external vendors.

Responsibilities

• Provide onsite support and act as the site lead's reliable resource for technical expertise.
• Perform routine site checks and inspections to ensure procedures and equipment are managed properly.
• Assist with admin duties including front desk, housekeeping and appointment coordination.

Skills

Onsite support

Site leadership

Technical coordination

Energy management

Vendor management

Education

Engineering / Technical Services degree

Job description

Job Summary

Sr. Technical services Coordinator

Here in India, we manage 23 sites, hosting over 130 people.

What this job involves:

• Providing onsite support
• You will be the Site leads reliable resource on whom we can bank on for all technical expertise. You ll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive.
• You ll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. You ll need to ensure we hit key performance indicators and meet our service level agreements.

• Monitor day to day technical operations activity for the site.
• Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry
• Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management
• Coordinate with vendor staff & staff on site to ensure the smooth operation
• Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis
• Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
• Support the asst manager- technical in identifying energy management, saving opportunities, risk management.

• Client/Stakeholder Management

• Proactively engage stakeholders to ensure that on site client s expectations are met though high levels of customer service
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• Proactively understand the customers/ employees needs and act on them before being requested

• Finance Management

• Accurate billing and invoicing
• Adherence to the monthly forecast
• Invoice management.

• Procurement & Vendor Management

• Work on getting quotations as per site need
• Sharing indents for monthly material supply
• Zero stock out of situation

• Other Key Activities

• Participate in emergency evacuation procedures including crisis management and business continuity
• Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc
• Energy management, saving opportunities, risk management & engineering systems audits
• Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require

Meeting the clients facilities needs

In this role you will be responsible for working closely with clients and suppliers onsite to identify the facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you will take part in the procurement of vendors and services from time to time. You will also lend the team a handy support including any basic duties required by the building , driving consistent improvements in implementation and service delivery.

Safety and risk management

Do you value workplace safety If so, you will be a perfect fit for the job. In this role you will ensure everyone s health and safety by keeping safe workplace procedures in place and order. Attention to detail combined with high level analytical skills are vital for success in this role, you will need to make qualitative and quantitative decisions along with expectations to carry out procedures always. At the same time, this role puts you on the first line of defence against risks. You will help implement and manage risk management programs, disaster recovery and business continuity plans. You will also follow escalation and incident reporting procedures and comply with the firm s guidelines and strategies.

Sound like you to apply you need to be a

Enthusiastic and Evolving

Do you have prior experience in energy management, saving opportunities, risk management or other related fields Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management What we are looking at is a degree or a professional qualification in Engineering / Technical Services and a 2-3 years relevant experience would be an advantage . If you are knowledgeable in various Technical systems then You are the one who re looking for!

Team player

We at JLL have unmatched excellence that is only made possible by team work a core value we want you to possess. Likewise, you must have a proven track record of flawless Project Initiation and execution, all while following company standards and procedures. As the Technical Coordinator, we would expect you to support the team and work well with others toward achieving targets. Ensuring that the team practices our core Workplace behaviours and ethics is also under your mandate.

Performance traits

It is important that you possess the quality of a smooth interaction with the workplace teams and the vendors to deliver efficient services. Well count on you to address conflicts and manage priorities effectively. Likewise, you must be an excellent communicator who always faces customers with a smile , even when times get rough occasionally. You will be required to You ll take the time to listen to people in order to apply your expertise and create maximum positive impact.