Technical Service Representative

AMETEK Inc.; Chennai District; Vor Ort; INR 420.000 - 660.000; Vollzeit

Zusammenfassung

AMETEK Inc. in Chennai, Tamil Nadu, is seeking a Technical Service Representative to join our India Tech Service Team, servicing customers across the region. You will perform on-site installation, maintenance, and calibration, and help resolve customer problems.

The role includes testing instruments and components, reporting, and providing training. It involves heavy travel and a decentralized structure, with responsibilities for quotes, service reports, and calibration documentation.

Qualifikationen

• Associate's degree or equivalent from a two-year college or vocational technical school, electrical and mechanical training; or two years related technology support experience and/or training; or equivalent combination of education and experience.
• Experience reading schematics and working with high voltage equipment and electrical devices.
• Proven mathematical aptitude involving practical algebraic and statistical methodologies.
• Proficient with MS Office and capable of navigating systems and applications.
• Valid driver's license required and may require a valid passport.
• Willingness for extensive travel between work locations and remote sites.
• Ability to use AI tools to improve productivity and decision-making.

Aufgaben

• Conduct tests on instruments and components to verify operation or diagnose malfunction.
• Talk with equipment operators to determine problems and replace defective components or adjust settings.
• Align and calibrate equipment to specifications and quality standards.
• Provide training on operation, basic maintenance, and warranty issues.
• Prepare and present quotes, agreements, and service reports with pricing terms.
• Create and maintain technical service records and calibration documentation.
• Maintain inventory levels of working parts and ensure current calibration records.
• Perform work in line with Atlas process and quality standards.

Kenntnisse

Customer service

Problem solving

Technical communication

AI tools

Analytical skills

Ausbildung

Associate's degree or equivalent

Two-year college degree in electrical/mechanical tech

Tools

MS Office

Calibration equipment

Jobbeschreibung

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Job Title: Technical Service Representative

Location:

Chennai, TN, IN, 600 002

Business Unit: Atlas

Posting Date: Oct 5, 2026

Job Description:

Atlas Material Testing is seeking a Technical Service Representative to join our India Tech Service Team, servicing customers across the region.

In this role, you will be responsible for performingbasic on-site installation and general maintenance tasks on technology products while helping resolve customer problems and answering questions.

The scope of the job function includes reporting and record keeping that supports maintenance requirements. The efforts related to reporting serve to expand product line while proactively broadening sales options within scope of assigned clients. Positions demand heavy travel and operate in a decentralized structure.

Key Responsibilities:

• Responsible for conducting tests on instruments and mechanical components, electro- status devices, electronic components, circuits, and software within equipment to verify or calibrate for correct operation or to identify, diagnose, and repair cause(s) of malfunction.
• Converses with equipment operators to determine operational problems with equipment, and replace defective components, wiring, or software and adjusts mechanical parts and software settings as needed.
• Aligns, adjusts, and calibrates equipment according to Atlas Material Testing Technology LLC specifications and other OEM specifications consistent with quality standards and guidelines.
• Provides training to equipment users on operation, basic maintenance, user calibration and all warranty covered issues.
• Prepares and presents detailed quotes, agreements, and service reports, that include pricing, discounts, and payment terms set by Atlas Material Testing Technology LLC as well as exercise judgment concerning warranty issues.
• Responsible for creating, maintaining, and submitting technical service records related to client activity including service schedules and business expenses.
• Maintains working parts inventory level and maintains up-to-date calibration documentation.
• Perform work according to Atlas process and quality standards.

Requirements:

• Associate's degree (A. A.) or equivalent from a two-year college or vocational technical school, electrical and mechanical training; or two years related technology support experience and/or training; or equivalent combination of education and experience.
• Experience reading and deciphering schematics and working with high voltage equipment and electrical devices.
• Demonstrated mathematical aptitude involving practical algebraic and statistical methodologies applicable to problem solving needs for clients.
• Proficient with MS office windows and capable of navigating through systems and applications.
• Valid driver's license required and may require a valid passport.
• Previous job experience that requires extensive travel between work locations and remote sites.
• Previous work experience within fast-paced, multi-task work environments.
• Experience troubleshooting and solving problems within technical expertise.
• Capable of making independent decisions within policies, procedures and standard guidelines.
• Communication skills are technically oriented, requiring minimal collaboration and focus on problem solving client needs.
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

Compensation

Currency: INR

Salary Minimum: Market

Salary Maximum: Market

Incentive: Market

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions servinga diverse set of attractive niche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual,Inclusion, Teamwork, and Social Responsibility. AMETEKisa component of the S&P 500. Visit https://www.ametek.com/careers for more information.