Technical Sales Manager

Doist; Bengaluru; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

XP Power in Bengaluru is seeking a proactive Technical Sales Manager to drive new business with key customers in the North-West region. You will work closely with hardware engineering and purchasing teams to develop deep product knowledge and differentiating value, while maintaining strong customer relationships.

The role requires proactive prospecting, solution selling, and effective coordination with inside sales, quality engineers, and application engineers to meet revenue targets.

Qualifications

• Experience in technical sales with capacity to engage hardware engineers and procurement.
• Ability to rapidly develop product expertise in XP Power’s power supply range.
• Experience using Salesforce CRM for opportunity tracking.
• Willing to be stationed in Bengaluru, India.

Responsibilities

• Prospect and identify new customers and opportunities.
• Manage and retain existing customers and develop new programs.
• Assist customers in resolving technical issues.
• Update and maintain Salesforce database.
• Forecast and follow up on project status and shipments.
• Visit customers regularly and build relationships with hardware engineering and purchasing contacts.
• Create and adapt strategies to meet productivity and revenue goals.
• Assist local sales team with program and project management, booking and shipping, market segmentation.

Skills

Technical sales

Sales

Account management

Customer relationship management

Negotiation

Communication

Strategic planning

Market research

CRM management

Tools

Salesforce

Job description

We are looking for an energetic, highly motivated individual to join our Sales team and grow new business with key customers in the North-West Region. This role will be stationed in Bengaluru. As a technical sales manager, you will be working closely with hardware engineering and purchasing contacts directly. The ability to develop an expertise in XP's power supply products with an in-depth knowledge of our industry are keys to success.>

KEY RESPONSIBILITIES

Sale Management

• Prospect and identify new customers and opportunities.
• Manage and retain existing customer to develop new programs.
• Assist customer in resolving technical issues.
• Listen and understand customer needs and requirements to differentiate our solution from competitors.
• Update and maintain Salesforce Database
• Follow up and update on Project status.
• Follow up with customers and update on forecast
• To follow through the sales process from order to shipment.
• Manage customer and get End use statement
• Create and adapt strategies to meet productivity and revenue goals.
• Visit customers regularly while building personal working relationships with key hardware engineering and purchasing contacts
• Identify the customers in your region which have a sizable spend in power supply products and are attracted to XP Power’s value proposition.
• Create and maintain a focus account list which describes the customers that drive your productivity.

Customer Service

• Manage customer complaints and RMA returns.
• Maintain and update Salesforce Contact Database
• Focus on the total customer experience in all interactions with customers and partners.

System and Processes

• Improve effectiveness and efficiency on existing systems and work procedures.
• Work closely with the inside sales, quality engineers, application engineers with other supporting staffs.

Local Management

• Assist and facilitate local sales team in Program/Project management, Booking and Shipping, Market Segmentation etc..
• Assist with administrative duties when necessary