Technical Sales Executive – Pharma

Ingredion Incorporated; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Ingredion Incorporated in Mumbai is seeking a Technical Sales Executive to manage direct and distributor accounts across Pharma, Nutraceutical, Beauty and Home Care applications. You will provide technical-commercial support and coordinate with internal teams to qualify products and meet regulatory requirements.

You will develop new business opportunities, conduct customer visits, support registrations, monitor market trends and ensure smooth order-to-cash processes with cross-functional teams

Qualifications

• Degree in Pharmacy or relevant technical/commercial field; pharma excipient industry preferred.
• 6–8 years of sales experience in excipients, API, intermediates or pharmaceutical ingredients; strong relationships with Indian pharma companies.
• Strong knowledge of pharmaceutical ingredients; excipients such as disintegrants, lubricants, and diluents; nutraceutical exposure is a plus.
• Ability to manage distributors, conduct business reviews, build customer pipelines and use sales tools (SFDC/CRM).
• Customer-centric, commercially driven with ownership of sales results and proactive mindset.

Responsibilities

• Manage direct sales and distributor accounts including monthly forecasting, order follow-up, sales targets, and collections.
• Conduct regular customer visits, monthly global customer visits, and quarterly distributor visits with visits reports.
• Develop new business opportunities by identifying product applications, market needs, and import substitution opportunities.
• Coordinate with Regulatory, Quality, Technical and Production for product qualification and documentation.
• Support regulatory activities including product registrations and dossier preparation for pharma, nutraceutical, beauty and home care applications.
• Monitor market trends, competitor activity, pricing movements, import data and customer insights for product positioning and pricing strategy.
• Coordinate with Supply Chain, Customer Service, Finance and distributors to ensure on-time dispatches and smooth order-to-cash execution.
• Resolve customer complaints by coordinating technical support, root cause analysis and corrective actions.

Skills

Communication

Negotiation

CRM tools (SFDC)

Market awareness

Education

Degree in Pharmacy or relevant field

Tools

SFDC

Job description

Technical Sales Executive – India Sub-Continent

Location: Mumbai, India Report to: Key Account Manager – India Sub-Continent Workplace type: Hybrid.

As a Technical Sales Executive, you will manage and grow direct and distributor accounts, develop new business opportunities, provide technical-commercial support, and coordinate with internal teams to support product qualification, regulatory requirements, customer service and market development across Pharma, Nutraceutical, Beauty and Home Care applications.

Responsibilities

• Manage existing direct sales and distributor accounts, including monthly forecasting, order follow‑up, sales target achievement and collection tracking.
• Conduct regular customer visits, including monthly visits to direct global customers and quarterly joint visits with distributors to key customers; prepare and share visit reports.
• Develop new business opportunities with existing and new customers by identifying potential products, applications, market needs and import substitution opportunities.
• Provide ground support for Beauty & Home samples, technical documentation, customer requirements and product qualification, in coordination with Regulatory, Quality, Technical and Production teams.
• Support regulatory activities, including product registrations, dossier preparation, local compliance requirements and regulatory input for pharmaceutical, nutraceutical, beauty and home care applications.
• Monitor market trends, competitor activity, pricing movements, import data and customer insights to support product positioning, pricing strategy and commercial planning.
• Coordinate with Supply Chain, Customer Service, Finance and distributors to ensure timely dispatches, payment follow‑up, pricing updates and smooth order‑to‑cash execution.
• Resolve customer complaints by coordinating technical support, root cause analysis, corrective actions and preventive measures to avoid recurrence.

Qualifications

• Degree in Pharmacy or a relevant technical/commercial field, with experience in the excipient or pharmaceutical ingredient industry preferred.
• 6‑8 years of sales experience in excipients, API, intermediates or pharmaceutical ingredients, with strong relationships across Indian pharmaceutical companies.
• Sound technical knowledge of pharmaceutical ingredients, especially excipients such as super disintegrants, lubricants and diluents; nutraceutical exposure is an advantage.
• Ability to manage distributors, conduct business reviews, build customer pipelines and use sales tools such as SFDC or equivalent CRM platforms.
• Strong understanding of product positioning, regulatory requirements, customer qualification processes and local market dynamics.
• Customer‑centric and commercially driven, with strong ownership of sales results and collections; persuasive, proactive, self‑driven, entrepreneurial mindset and strong can‑do attitude.
• Strong communicator and negotiator able to work across R&D, Procurement, Regulatory, Quality, Supply Chain, Finance and distributor stakeholders.
• Analytical and market‑aware, with ability to use competitor mapping, import data, and internal market intelligence to identify opportunities.