Technical Project Manager - CSM (Workday Integration) - Bengaluru

World Wide Technology; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

World Wide Technology seeks a results-driven Technical Project Manager / Scrum Master (Workday Integration) in Bangalore. You will coordinate complex Workday integrations, manage multiple concurrent streams, and drive governance, testing, and go-live activities across global teams and vendors.

The role requires hands-on delivery mindset and strong stakeholder communication across time zones. The position emphasizes project planning, risk management, and efficient change coordination in a

Qualifications

• 6–9 years of experience in Project Management or PMO.
• Experience managing technology, data, analytics, platform, or system implementation projects.
• Strong planning, organization, execution, and follow-through skills.
• Proven ability to manage multiple concurrent workstreams and priorities.
• Strong stakeholder management involving global teams, vendors, and business stakeholders.
• Experience with Agile and traditional project delivery methodologies.
• Experience with Workday or Workday integration projects is preferred.
• Familiarity with change-control and release management processes.

Responsibilities

• Plan and execute projects including scope, timelines, milestones, and dependencies.
• Develop and maintain detailed project plans, roadmaps, and trackers.
• Coordinate across business, technology, integration, platform, and vendor teams.
• Track progress against milestones and identify risks and delays.
• Facilitate governance meetings and stakeholder reviews; maintain project docs.
• Coordinate testing, release planning, go-live readiness, and hypercare activities.
• Maintain RAID logs, action trackers, decision logs, and status reports.
• Ensure alignment across multiple teams and vendors; escalate risks early.

Skills

Stakeholder management

Agile / Scrum

Project planning

Jira/Jira Align

Workday integration knowledge

Multi-team coordination

Global collaboration

Tools

Jira

Jira Align

ServiceNow

Smartsheet

Microsoft Project

MS Office 365

Job description

Worldwide Technology (WWT), a 36-year-old global technology solutions provider specializing in systems integration, Infra-Cloud security, application development, AI Services, and supply chain solutions. With a workforce of 10,000+ employees and strategic partnerships with leading OEMs such as Cisco, Dell EMC, Microsoft, and NVIDIA, WWT delivers cutting-edge infrastructure, cloud, security, and custom application services to clients across 35 countries. Our Advanced Technology Centers (ATCs)lab setup environments spanning over one million square feet of world-class integration and distribution space enable us to deliver unmatched value and innovation at scale. Recognized as one of the Best Places to Work by Glassdoor and Fortune for 14 consecutive years, WWT is also ranked #6 on Indias Great Place to Work list for 2025.

Worldwide Technology Holding Co, LLC. (WWT) currently has an exciting opportunity available for the role of Technical Project Manager - Scrum Master (Workday Integration) – Long Term Contract Opportunity.

Role: Technical Project Manager - Scrum Master (Workday Integration)

Location: Bangalore, ORR

Long- Term contract

Role Overview

• We are looking for a highly organized and execution-focused Technical Project Manager / Scrum Master to support the delivery of Workday integrations, technology, data, and business initiatives.
• This is a stakeholder-heavy project management role requiring coordination across global teams, business stakeholders, technology teams, platform owners, and multiple vendors.
• The ideal candidate should be strong in project planning, execution, dependency management, risk management, change/release coordination, governance, and stakeholder communication.
• The candidate must be comfortable managing multiple concurrent workstreams, maintaining detailed project plans and trackers, following up on commitments, and proactively identifying risks and blockers.
• Strong communication and stakeholder management skills are critical, particularly when working across different geographies, time zones, functions, vendors, and technical teams.
• Candidates with experience in Workday, HR technology, enterprise integrations, data initiatives, platform implementations, or regulated environments will be preferred.
• The role requires a hands-on delivery mindset. Candidates should be able to independently drive coordination and follow-through rather than functioning only as an administrative PMO resource.

Team Mission

• Ensure Workday integration and related technology initiatives are planned, coordinated, tracked, and delivered effectively.
• Create clear visibility into project timelines, milestones, dependencies, risks, issues, decisions, and next steps.
• Coordinate global stakeholders, technology teams, vendors, and platform owners towards common delivery outcomes.
• Establish disciplined project governance and ensure required approvals, documentation, testing, and deployment activities are completed.
• Support successful change implementation, go-live readiness, and post-production stabilization.

What You Will Do

Project Planning & Execution

• Support project initiation, including scope, timelines, milestones, dependencies, resource requirements, and delivery approach.
• Develop and maintain detailed project plans, schedules, trackers, and delivery roadmaps.
• Coordinate activities across business, technology, integration, platform, and vendor teams.
• Track progress against milestones and proactively identify schedule risks and delivery slippage.
• Follow up on action items, decisions, and commitments to ensure timely completion.
• Facilitate project meetings, working sessions, governance meetings, and stakeholder reviews.
• Maintain accurate and current project documentation.
• Coordinate multiple workstreams simultaneously and ensure alignment across dependent activities.

Change & Release Coordination

• Coordinate change implementation activities across impacted systems, technical teams, business stakeholders, and vendors.
• Prepare and distribute stakeholder communications for planned changes and releases.
• Track stakeholder responses, confirmations, readiness activities, and dependencies.
• Coordinate development activities associated with approved change requests.
• Track system testing, integration testing, and UAT progress and identify readiness gaps.
• Support deployment planning, cutover activities, go-live readiness, and production implementation.
• Coordinate hypercare activities following go-live and provide regular status updates.
• Communicate impacts of changes such as Job Architecture Refresh to downstream systems, integrations, and vendors.
• Track integration and development timelines and ensure required stakeholders remain aligned.
• Proactively elevate risks that could affect release or deployment timelines.

Project Tracking & Reporting

• Maintain accurate project schedules, RAID logs, action trackers, decision logs, and status reports.
• Monitor project health across scope, schedule, dependencies, risks, issues, and deliverables.
• Identify blockers and potential delivery risks early and drive appropriate resolution.
• Escalate issues requiring management intervention with clear context and recommended actions.
• Prepare weekly and monthly project status reports for stakeholders and leadership.
• Develop and maintain dashboards and project metrics to support decision-making.
• Ensure reporting accurately reflects the current state of delivery.
• Provide clear visibility into progress, upcoming milestones, overdue actions, risks, dependencies, and decisions required.

Project Support & Governance

• Maintain visibility of project backlogs, work intake, delivery commitments, and priorities.
• Support backlog review and prioritization discussions led by programme and business leaders.
• Track delivery commitments and provide regular progress reporting.
• Coordinate escalation tracking and resolution activities.
• Maintain consistency of project data across Jira, Jira Align, Planview, ServiceNow, and Smartsheet.
• Support change-control and project governance processes.
• Track required approvals, documentation, evidence, and governance checkpoints.
• Ensure project information is accurate and synchronized across relevant enterprise tools.
• Escalate overdue actions, unresolved risks, pending decisions, and governance gaps.

Documentation & Approval Management

• Manage project and controlled-document workflows through completion.
• Upload and maintain project documentation within enterprise document-management platforms.
• Route documents to appropriate reviewers and approvers.
• Monitor review and approval progress and proactively follow up on outstanding actions.
• Escalate approval delays that could affect project timelines.
• Maintain appropriate approval records and ensure they are linked to project or change closure activities.
• Support activities such as Veeva document uploads, review coordination, approval tracking, and closure documentation.

Stakeholder & Vendor Management

• Act as a central coordination point across global business stakeholders, technology teams, platform owners, vendors, and programme leadership.
• Manage communication across stakeholders located in different geographies and time zones.
• Ensure stakeholders understand deliverables, timelines, dependencies, decisions, risks, and required actions.
• Drive follow-ups and accountability across internal teams and external vendors.
• Handle conflicting priorities and competing stakeholder requirements with appropriate escalation and communication.
• Build effective working relationships with technical and non-technical stakeholders.
• Ensure vendor commitments are tracked and delivery issues are escalated promptly.
• Facilitate discussions and drive decisions when multiple teams or vendors are dependent on one another.

Required Qualifications

• 6–9 years of experience in Project Management, Technical Project Management, PMO, Delivery Management, or Technical Project Coordination.
• Demonstrated experience managing technology, data, analytics, platform, integration, or system implementation projects.
• Strong project planning, organization, execution, and follow-through skills.
• Proven ability to manage multiple concurrent workstreams and priorities.
• Strong stakeholder management experience involving global teams, technical teams, business stakeholders, and vendors.
• Experience working across multiple geographies and time zones.
• Strong experience managing project schedules, milestones, risks, issues, dependencies, action items, and decisions.
• Experience coordinating testing, release, deployment, go-live, and hypercare activities.
• Working knowledge of both Agile and traditional project delivery methodologies.
• Strong understanding of project governance and change-control processes.
• Hands-on experience with one or more project/delivery management tools, preferable:
  • Jira
  • Jira Align
  • ServiceNow
  • Smartsheet
  • Microsoft Project
  • Microsoft Office 365
• Excellent written and verbal communication skills.
• Strong ability to produce concise, accurate, leadership-ready project reporting.
• Ability to proactively identify risks and dependencies rather than simply reporting them after they become issues.

Preferred Qualifications

• Experience with Workday or Workday integration projects.
• Experience supporting HR technology, enterprise platforms, data initiatives, or system integrations.
• Experience working with multiple technology vendors or system integrators.
• Experience in a regulated environment, particularly pharmaceutical, healthcare, or life sciences.
• Familiarity with Veeva or similar controlled-document management platforms.
• Experience with change management and release management.
• Exposure to Agile, Scrum, SAFe, or hybrid delivery methodologies.
• Scrum Master certification such as CSM or PSM.
• PMP, PRINCE2, PMI-ACP, or SAFe certification.
• Experience coordinating large-scale global technology implementations.