Technical Project Manager / Scrum Master
Responsible for planning, executing, monitoring & controlling, and closing customer-facing projects with overall accountability for project success.
Typically manages complex, cross-functional, and/or larger-scoped projects requiring proactive engagement with internal and external stakeholders, including senior leadership.
Experience
Experience executing projects in agile methodology, running agile ceremonies, providing inputs to enhance existing processes in terms of Agile methodology, and liaising with clients/teams to understand existing processes.
Initiation
- Drives effective hand over from project sponsor
- Executes kick-off meeting
Planning
- Reviews standard project plan and refines as required for each project based on complexity factors and impacts identified by the team
- Ensures all team members are assigned to required project roles
- Reviews project plan, highlights, and team with the customer
- Discusses critical project success factors with the customer
Execution
- Establishes initial project setup
- Regularly engages and communicates with project teams to ensure project is progressing as planned
- Proactively identifies and manages key project issues & risks
Monitoring & Controlling
- Regularly reviews project plan and other available information to gauge project status
- Regularly reviews time reporting to ensure actual work is in line with planned work
- Executes regular internal and external project status meetings
- Performs proactive and disciplined escalations of issues and risks that may jeopardize the project
Closing (completion and closure)
- Executes post-project review meeting to identify lessons learned
- Executes project surveys to obtain the voice of the customer feedback and overall customer satisfaction with the project
Other
- Proactively engages and contributes to building and continually improving methodologies, processes, and documentation
- Assesses internal processes or procedures to improve the efficiency, costs, and profitability of project management
- Serves as back-up to department manager as needed
- Performs other duties as needed
Required Skills
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