Technical Program Manager – Infrastructure Engineering

UST; Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

UST is seeking an experienced Technical Program Manager for Infrastructure Engineering in Bengaluru. You will connect SRE, platform developers, and architects to define roadmaps, drive execution, and unblock teams in a fast-moving environment.

You will own multi-team programs, coordinate dependencies, and ensure delivery with high quality, reliability, and cost controls. Strong technical background in GPU compute stacks and cloud infra is essential.

Qualifications

• Bachelor’s degree in CS/Engineering or equivalent experience.
• 5+ years of technical program management in infra/platform environments.
• Hands-on exposure to GPU compute stacks, Kubernetes, cluster orchestration, or cloud infra.
• Experience coordinating across SRE, platform engineering and architecture teams.
• Proven track record delivering multi-team projects with external dependencies.
• Excellent written and verbal communication for executive stakeholders.

Responsibilities

• Lead end-to-end technical programs across infrastructure domains (GPU orchestration, cluster management, networking, storage, telemetry).
• Align scope, milestones, dependencies, success metrics, and delivery timelines.
• Drive program rituals: kickoff, sprint alignment, risk reviews, postmortems.
• Coordinate across SRE, platform engineers, and architects.
• Own roadmaps and release plans; align execution with strategic goals.
• Implement scalable program practices (OKRs, milestones, RACIs, SLAs).
• Ensure deliveries meet performance, reliability, security and cost targets.
• Render program status and trade-offs to Head of Infrastructure and stakeholders.

Skills

Program management

Site Reliability Engineering

Project management

Cloud infrastructure

Platform engineering

Incident management

KPIs & SLAs

Prometheus

Risk management

Stakeholder management

OpenTelemetry

Education

Bachelor’s degree in computer science, Engineering, or equivalent experience

Tools

Kubernetes

NVIDIA NCCL

CUDA drivers

CI/CD

Prometheus

Grafana

OpenTelemetry

Job description

Client Job Title: Technical Program Manager – Infrastructure Engineering

Who We Are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

The Opportunity

As an Infra Engineering TPM you will be the connective tissue between SRE, Platform Developers, Architects, and the broader engineering organization. You will own planning, execution, and communication for infrastructure programs—ensuring work aligns to product priorities and is delivered on time with high quality. You’ll support the Head of Infrastructure to turn strategic priorities into actionable roadmaps and to unblock teams operating in a fast-moving start-up environment.

Responsibilities

Program leadership

• Lead end-to-end technical programs across infrastructure domains (GPU orchestration, cluster management, networking, storage, telemetry, provisioning pipelines).
• Align program scope, milestones, dependencies, success metrics, and delivery timelines.
• Drive program rituals: kickoff, sprint alignment, risk reviews, and postmortems.
• Cross-team coordination & stakeholder management
• Proactively support the Head of Infrastructure in setting priorities, sequencing work, meeting coordination, and driving execution across teams.
• Serve as the coordinator within infrastructure organization: SRE, Platform Developers, Architects.
• Proactively surface and manage dependencies, blockers, and risks across teams.
• Communicate program status, trade-offs, and timelines to the Head of Infrastructure and other stakeholders.

Delivery and process

• Manage roadmaps and release plans for multi-team infrastructure initiatives; work directly with the Head of Infrastructure to align execution with strategic goals and adjust priorities as needed.
• Implement scalable program management practices (OKRs, milestones, RACI, risk logs, SLAs).
• Ensure engineering deliverables meet performance, reliability, security, and cost targets.

Technical grounding & decision support

• Maintain a strong technical understanding of GPU infrastructure, ensure architecture and program decisions align with NVIDIA NCP (NVIDIA Cloud Platform) reference architecture and best practices where applicable — including hardware configurations, networking/topology, telemetry, and security recommendations.
• Facilitate architecture reviews and help translate architecture into executable work for platform engineers and SREs.

Reliability & operations enablement

• Coordinate SRE-driven reliability initiatives (SLOs, incident response playbooks, SOP).
• Help prioritize reliability work vs. feature work and plan operational runbooks, testing, and rollout strategies.

Metrics & continuous improvement

• Define and track key KPIs (uptime, mean time to recovery, provisioning latency).
• Use data to drive prioritization and continuous improvement cycles.

Requirements Minimum

• Bachelor’s degree in computer science, Engineering, or equivalent experience.
• 5+ years of technical program management experience at an infrastructure- or platform-oriented organization (start-up experience strongly preferred).
• Strong technical background with hands‑on familiarity in at least one of: GPU compute stacks, Kubernetes, cluster orchestration, or cloud infrastructure.
• Demonstrated experience coordinating across SRE, platform engineering, and architecture teams to deliver complex multi-quarter programs.
• Proven track record of delivering projects with multiple engineering teams and external dependencies.
• Excellent written and verbal communication—able to summarize technical trade-offs and program status for executive stakeholders.
• Strong organizational skills: roadmaps, dependency mapping, risk management, and prioritization.
• Data-driven: experience defining, monitoring, and improving KPIs and SLAs.
• Comfortable with ambiguity and rapid change in a start-up environment.
• Experience with incident management, postmortems, and on-call processes.

Nice-to-haves

• Direct experience with GPU orchestration tools (Device Plugin, MIG, NCCL, CUDA drivers), Kubernetes GPU scheduling frameworks, or custom scheduler implementations.
• Experience with on-prem/cloud deployments.
• Familiarity with infrastructure-as-code, CI/CD, and observability tooling (Prometheus, Grafana, OpenTelemetry).
• Prior experience at a GPU-focused company, ML infrastructure team, or HPC environment.

What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it’s those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures

Skills

Service Level Management, Site Reliability Engineering, Project Management, Product Management, Cloud Infrastructure, Incident Management, Platform Engineering, Prometheus, Risk Management, Stakeholder Management, OpenTelemetry