Technical Program Manager

Autonomize, Inc; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Autonomize AI is seeking a Customer-Facing Technical Program Manager to drive strategic AI/ML deployments with executive-level customers. You will own end-to-end delivery from discovery to deployment, partner with engineering, and manage risks, budgets, and timelines in complex enterprise environments.

You will lead cross-functional teams, translate customer needs into actionable plans, and ensure HIPAA/SOC2 compliant processes while driving ROI for healthcare-focused engagements.

Qualifications

• 5+ years of experience in program or project management, with at least 3 years focused on complex, customer‑facing SaaS or AI deployments.
• Experience working in a highly matrixed enterprise environment, preferably within healthcare or other regulated industries.
• Strong understanding of APIs, data exchange standards (FHIR, HL7), cloud platforms (AWS, Azure), and core ML/AI concepts.
• Leadership and communication: executive presence and ability to simplify complex technical topics for technical and non-technical audiences.

Responsibilities

• Drive end-to-end program roadmap for AI/ML implementations, from discovery to deployment.
• Act as the day-to-day technical partner to engineering teams—breaking down tasks, clarifying requirements, and ensuring smooth sprint execution.
• Run agile ceremonies including daily standups, sprint planning, backlog grooming, and retrospectives.
• Collaborate with cross-functional teams (engineering, product, and delivery) to meet aggressive go-live timelines (typically 6–8 weeks).
• Proactively manage and mitigate risks, dependencies, and budgets in complex, matrixed environments.
• Identify opportunities for renewal and expansion by deeply understanding customer needs and business objectives.

Skills

Program management

Executive communication

Agile / Scrum

Technical storytelling

Tools

Jira

Asana

Microsoft Project

Job description

Note : Apply only if you have US Healthcare experience and open to work on-site in Bangalore.

About Autonomize AI

Autonomize AI is revolutionizing healthcare by streamlining knowledge workflows with AI. We reduce administrative burdens and elevate outcomes, empowering professionals to focus on what truly matters — improving lives. We're growing fast and looking for bold, driven teammates to join us.

The Opportunity

We’re looking for a Customer-Facing Technical Program Manager to be the driving force behind our most strategic, large-scale AI/ML transformations. In this role, you will be the face of Autonomize AI to our executive-level customers, leading complex projects from kickoff to successful launch and expansion. Your ability to combine executive presence with deep technical knowledge will be key to your success, as you navigate large, matrixed enterprises to deliver solutions that drive real business value and ROI.

Key Responsibilities

1. Drive Strategic Delivery and Execution

Lead and own the end-to-end program roadmap for AI/ML implementations, from discovery to deployment.

Act as the day-to-day technical partner to engineering teams—breaking down tasks, clarifying requirements, and ensuring smooth sprint execution.

Run agile ceremonies including daily standups, sprint planning, backlog grooming, and retrospectives.

Collaborate with cross-functional teams (engineering, product, and delivery) to meet aggressive go-live timelines (typically 6–8 weeks).

Proactively manage and mitigate risks, dependencies, and budgets in complex, matrixed environments.

Identify opportunities for renewal and expansion by deeply understanding customer needs and business objectives.

2. Lead Customer and Executive Engagement

Serve as the primary technical and strategic liaison for C-suite and senior IT stakeholders.

Deliver executive-level updates, including program health, risks, and ROI analysis.

Build strong customer relationships through transparent communication, dashboards, and business reviews.

Act as the voice of the customer internally, translating feedback into actionable insights for product and strategy teams.

3. Ensure Technical Excellence and Quality

Conduct technical deep dives with engineering teams to validate feasibility, unblock challenges, and drive informed decision‑making.

Analyze logs, data flows, and architecture diagrams to support system-level understanding and troubleshooting.

Translate technical capabilities (APIs, data pipelines, AI agents) into clear and actionable implementation plans.

Partner with stakeholders to validate solution architecture and integrations (e.g., FHIR, HL7, cloud‑native ML services).

Ensure compliance with industry standards such as HIPAA and SOC2 through robust, metrics‑driven QA processes.

4. Optimize and Scale Delivery Processes

Continuously refine delivery frameworks and playbooks to accelerate time‑to‑value and improve execution efficiency.

Develop internal documentation, best practices, and training materials to scale program management methodologies across teams.

Drive process improvements that enhance collaboration, visibility, and handoffs across engineering, product, and customer teams.

Required Qualifications

• Experience: 5+ years of experience in program or project management, with at least 3 years focused on complex, customer‑facing SaaS or AI deployments.
• Domain Expertise: Proven experience working in a highly matrixed enterprise environment, preferably within the healthcare or other regulated industries.
• Technical Acumen: Strong, hands‑on understanding of enterprise software concepts, including APIs, data exchange standards (FHIR, HL7), cloud platforms (AWS, Azure), and core ML/AI concepts.
• Leadership & Communication: Exceptional executive presence and a track record of simplifying complex technical topics for both technical and non‑technical audiences. You are skilled at driving cross‑functional teams to deliver high‑quality results under tight deadlines.
• Tools & Methodologies: Proficiency with project management tools like Jira, Asana, or Microsoft Project. Strong working knowledge of Agile, Scrum, or other iterative development methodologies.

Must Have

• 5–8 years of TPM or technical product role experience.
• Proven experience with developing concepts and prototypes. Vibe coding experience is preferred.
• Proven success shipping B2B enterprise SaaS products.
• Strong analytical and communication skills.

Nice to Have

• Experience in AI governance, LLM orchestration, or compliance.
• Experience in Healthcare, HealthTech domains
• Engineering or CS background.
• Startup experience with dynamic and fast paced environments.
• Certifications: Project Management Professional (PMP) or a similar certification is a plus.
• Clinical Experience: Direct experience in a clinical setting or a background working closely with healthcare professionals is a significant advantage.

What we offer

• Influence & Impact: Lead and shape the future of healthcare AI implementations
• Autonomy, ownership, and the ability to chart your own growth path
• Competitive compensation and benefits
• Collaborate with a highly skilled team of engineers, data scientists, and healthcare experts.
• A dynamic and innovative work environment where your contributions drive meaningful change.
• If you’re passionate about transforming healthcare with technology and have the skills to bridge business and AI‑driven solutions, we’d love to hear from you!