Technical Program Executive

zippee.delivery; Gurugram District; On-site; INR 600,000 - 1,100,000; Full time

Benefits offered by this job

Annual company retreat

Growth opportunities

Job summary

Zippee is seeking a hands-on Technical Program Executive to drive client onboarding and cross-functional project delivery. You will work with Product, Engineering, Operations, and partners to ensure smooth integration and successful implementations.

You should have a curiosity for how systems communicate, a grasp of technical concepts, and a drive to own projects end-to-end within a fast-growing dark-store logistics network in India.

Qualifications

• Experience with ecommerce, logistics, or SaaS onboarding/implementation is a plus.
• Understanding of OMS/WMS/LMS or similar platforms is beneficial.
• Strong communication and problem-solving skills.

Responsibilities

• Manage client onboarding and implementation projects from requirement gathering to go-live.
• Coordinate with internal and external stakeholders for timely project execution.
• Support UAT planning, testing cycles, and production deployments.

Skills

APIs & webhooks

System integration

Stakeholder management

Analytical thinking

Cross-functional collaboration

Job description

Job Description

About Zippee

• Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
• Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
• Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description

• Zippee is looking for an enthusiastic, hands-on individual to join as a Technical Program Executive.
• This role sits at the intersection of client onboarding, system integrations, and cross-functional project execution, working closely with Product, Engineering, Operations, and external partners to ensure smooth implementation and delivery of business-critical initiatives.
• We're looking for someone with a genuine curiosity for how systems talk to each other, a decent grasp of basic technical concepts, and the drive to own a project end-to-end.

Roles & Responsibilities

• Manage client onboarding and implementation projects from requirement gathering through to go-live.
• Coordinate with internal and external stakeholders to drive timely, structured project execution.
• Support UAT planning, issue tracking, testing cycles, and production deployments.
• Analyze and troubleshoot integration workflows across our order, warehouse, and logistics systems and partner platforms.
• Prepare clear project documentation, process flows, and status updates for stakeholders.
• Act as a bridge between technical and non-technical teams, translating requirements and issues both ways.

Qualifications

• 1–3 years of experience in E-commerce, Logistics, Supply Chain Technology, SaaS, or related domains, ideally with some exposure to order/warehouse/logistics management systems (OMS/WMS/LMS) or similar platforms.
• A working understanding of APIs, webhooks, and system integration workflows.
• Strong analytical, communication, and stakeholder management skills.
• An enthusiastic, proactive mindset, someone who enjoys learning new systems and isn't afraid to dig into a technical problem.

What You'll Get

• Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era.
• Annual company retreat.
• Steep learning curve, high ownership, and the chance to grow fast as we scale.