Technical Product Specialist

Meenakshi Speech & Hearing Clinics P(Ltd.); New Delhi; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Meenakshi Speech & Hearing Clinics Pvt.Ltd. seeks a Technical Product Specialist for on-site duties in New Delhi. You will configure, demonstrate, and troubleshoot hearing and speech devices for clinical teams, ensuring smooth product operation.

Ideal candidates have hands-on hearing aid knowledge, strong troubleshooting, and good communication. A laptop and a valid two-wheeler licence are mandatory essentials for field actions.

Formación

• Know-how of hearing aid devices and their features.
• Strong troubleshooting and problem-solving abilities.
• Clear communication and interpersonal skills.
• Basic sales awareness and client handling.
• Must own a personal laptop for field work.
• Must have a personal two-wheeler and a valid licence.

Responsabilidades

• Provide front-line technical support for hearing and speech devices.
• Configure products, demonstrate usage, and resolve issues.
• Troubleshoot hardware and software problems in clinics.
• Coordinate with manufacturers or vendors as needed.
• Maintain accurate service activity documentation.
• Assist audiologists and clinic teams with product queries.
• Support product trials, handling, and customer demonstrations.

Conocimientos

Hearing aids

Troubleshooting

Communication

Sales awareness

Laptop required

Two-wheeler & license

Descripción del empleo

Company Description

Meenakshi Speech & Hearing Clinics Pvt.Ltd. is a specialized center dedicated to supporting people with hearing, speech, and language disorders through modern techniques and advanced technology. Founded by Mrs Meenakshi Wadhera, it is recognised as one of the most professional hearing care providers in Delhi and North India. The clinic combines extensive hands-on experience with the latest diagnostic and treatment solutions to improve quality of life for individuals with speech and hearing challenges. With over 25+ years of focused practice, the organisation has earned strong goodwill for its commitment to high standards, professional service, and patient-centred care. The team emphasises ethical practice, continuous improvement, and a supportive environment for both patients and staff.

Role Description

This is a full-time, on-site role for a Technical Product Specialist based in New Delhi. The Technical Product Specialist will provide front-line technical support for hearing and speech-related devices and solutions, including configuring products, demonstrating their use, and helping clinical teams resolve technical issues. Daily responsibilities include troubleshooting hardware and software problems, coordinating with manufacturers or vendors when needed, and maintaining accurate documentation of service activities.

• 1–2 years of relevant experience in hearing aid devices or a related technical field.


• Strong knowledge of hearing aid technology, device features, and product functionality is essential.


• Demonstrate hearing aid devices and explain their features and benefits.


• Provide technical support and assist with hearing aid troubleshooting.


• Coordinate with audiologists and clinic teams regarding product-related queries.


• Support product trials, device handling, and customer demonstrations.


• Stay updated on the latest hearing aid technologies and product advancements.


• Assist the team in delivering an excellent customer experience.

Required Skills

• Good understanding of hearing aid devices and their technical features.


• Strong technical troubleshooting and problem-solving skills.


• Good communication and interpersonal skills.


• Ability to explain technical product information clearly.


• A customer-focused approach with a willingness to learn.


• Must have a personal laptop.


• Must have a personal two-wheele r and a valid driving licence.


• Basic understanding of sales & marketing and customer handling.

Salary

As per experience and skills