Technical Operations & Full-Stack Developer

GloJourn; Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

GloJourn seeks a hands-on Technical Operations & Full-Stack Developer in Hyderabad to build and evolve its CRM/case-management platform while managing internal technology operations.

You will collaborate with the founder and business team, translate immigration workflows into tech, and own both product development and IT security responsibilities in a growing company.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 3–6+ years of hands-on full-stack development experience.
• Experience deploying production applications and maintaining internal IT environments.

Responsibilities

• Design and develop GloJourn's CRM and case-management platform.
• Develop frontend and backend components, APIs, and database integrations.
• Set up and manage IT operations including devices, accounts, access, and security.
• Maintain documentation and ensure security and data protection practices.

Skills

Full-stack development

React/Next.js

Node.js

REST APIs

Security mindset

Problem solving

Education

Bachelor's degree in Computer Science or related

Tools

Docker

PowerShell

Git/GitHub

Cloud platforms (AWS/Azure/GCP)

Microsoft 365

Job description

Technical Operations & Full-Stack Developer

You will have two closely connected responsibilities:

1. Product & Software Development — approximately 70%

   Design, develop, test, deploy, and maintain GloJourn's CRM and immigration case-management platform.

2. IT & Technology Operations — approximately 30%

   Manage GloJourn's internal technology environment, including employee laptops, software, accounts, access, security, and day-to-day technical support.

The balance may evolve as GloJourn's technology platform matures. This is not a role where you will simply receive tickets and work on predefined tasks.

- You will have the opportunity to build the technology foundation of a growing company from the ground up.

- You will work closely with the founder and business team, understand real-world immigration operations, translate those processes into technology, and see your work directly impact how the company operates.

If you enjoy building products, solving problems, taking ownership, and working across technology and business operations, this role may be a strong fit.

Key Responsibilities

A. Product & Full-Stack Development

Design and develop GloJourn's CRM and case-management platform.

Translate business requirements and operational workflows into practical technology solutions.

Develop frontend and backend components, APIs, databases, integrations, and business logic.

Build functionality for client onboarding, case management, document tracking, task management, notifications, dashboards, reporting, and related workflows.

Develop role-based access controls and appropriate user permissions.

Integrate third-party systems and APIs where required.

Build responsive and user-friendly interfaces.

Write clean, maintainable, well-documented code.

Use version control and appropriate development practices.

Test new functionality and resolve defects.

Manage application deployments and releases.

Monitor application performance and troubleshoot production issues.

Maintain technical documentation and system architecture documentation.

Recommend appropriate technology choices as the platform evolves.

Identify opportunities to automate repetitive operational processes.

B. IT & Internal Technology Operations

Set up and configure laptops and other technology equipment for employees.

Install, configure, and maintain required business software and applications.

Manage Microsoft 365 and other business technology platforms.

Create and manage user accounts, permissions, access, and licenses.

Support employee onboarding and offboarding from a technology perspective.

Troubleshoot hardware, software, connectivity, printing, email, and other routine technology issues.

Maintain device security, endpoint protection, MFA, password policies, and access controls.

Manage domains, DNS, email configuration, and related technology infrastructure.

Maintain appropriate backup and recovery practices.

Maintain an inventory of company devices, software, licenses, and technology assets.

Coordinate with external technology vendors when specialist support is required.

Establish basic IT policies and procedures as GloJourn grows.

C. Security & Data Protection

Because GloJourn's systems may handle sensitive immigration and personal documentation, security is an important part of this role.

You will:

Implement appropriate access controls and least-privilege practices.

Maintain MFA and secure authentication practices.

Help protect company devices and systems from unauthorized access.

Maintain appropriate backup and recovery processes.

Identify and elevate security risks.

Support implementation of data protection and information-security policies.

Maintain appropriate audit trails and system logs where required.

Work with external security/compliance specialists when deeper expertise is required.

Note: This role is not expected to independently provide legal or regulatory advice. Compliance requirements will be supported by appropriate legal, privacy, security, and other specialists as GloJourn grows.

Technology Environment

The ideal candidate should have experience with several of the following:

Development

React / Next.js

Node.js

REST APIs

SQL / PostgreSQL or similar relational databases

Git / GitHub

Cloud platforms such as AWS, Azure, or GCP

Authentication and authorization

API integrations

CI/CD and application deployment

IT & Systems

Windows 10/11

Microsoft 365

Device and user administration

DNS and domain management

Email administration

Basic networking

Backup and recovery

Nice to Have

Zoho CRM or other CRM platforms

Zoho APIs/integrations

SaaS administration

PowerShell

Docker

AI/API integrations

Experience building workflow or case-management systems

Experience working with document-heavy business processes

Familiarity with information-security frameworks or SOC 2 concepts

What We're Looking For

A strong hands-on developer , not primarily an IT helpdesk professional.

Equally comfortable troubleshooting a laptop or Microsoft 365 issue when needed.

Strong at problem solving and root-cause analysis.

Able to work independently in an early-stage company.

Comfortable working directly with the founder and business stakeholders.

Able to understand business processes, not just technical specifications.

Security-conscious and careful when handling sensitive information.

Organized and capable of documenting systems and processes.

Willing to build rather than simply maintain.

Comfortable working in an environment where priorities can evolve quickly.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline preferred.

3–6+ years of relevant professional experience , with strong hands-on full-stack development experience.

Demonstrated experience building and deploying production applications.

Experience managing or supporting internal IT environments is strongly preferred.

Strong troubleshooting and analytical skills.

Equivalent practical experience may be considered in place of formal qualifications.

What Success Looks Like

Within the first 6–12 months, you will help GloJourn:

Establish a reliable and secure internal technology environment.

Standardize employee technology setup and access.

Reduce dependence on external IT support for routine issues.

Build the initial version of GloJourn's proprietary CRM and case-management platform.

Establish sound development, deployment, documentation, and security practices.

Create a technology foundation that can scale as GloJourn's team and client base grow.

About the Company

GloJourn is an immigration services company focused on making global mobility more organized, transparent, and accessible for individuals and businesses.

As we grow, we are building technology that will support our immigration operations, client management, case workflows, document management, internal collaboration, and reporting.

We are looking for a hands-on Technical Operations & Full-Stack Developer who can help us manage our day-to-day technology environment while also playing a key role in building and evolving GloJourn's proprietary CRM and case-management platform.

This is an opportunity for someone who enjoys building from the ground up and is comfortable wearing both a developer and technology-operations hat.