Technical Lead-WFM Admin

Birlasoft; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading IT services company is seeking a Technical Lead-WFM Admin to manage application monitoring, perform deployments, and collaborate closely with engineering teams in Pune District, Maharashtra. This mid-senior level role calls for expertise in application configuration and performance maintenance as well as troubleshooting. The position is full-time and offers an opportunity to contribute significantly to service availability and operational excellence.

Responsibilities

• Support creation and ongoing maintenance of an Application Monitoring baseline.
• Collaborate with other engineering and infrastructure teams as required.
• Perform application deployment across all required environments.
• Support troubleshooting of application related issues that may impact the availability and performance of the overall service.
• Collaborate with other engineering and infrastructure teams (where required).
• Provide task level input into the overall deployment or upgrade planning.
• Identify and download required application packages from software vendor.
• Highlight required dependencies - minimum OS, App Server, Java Versions.
• Highlight required modifications to DevOps/Release pipelines.
• Support rollback planning and testing (if applicable).
• Perform application deployment across all required environments covering where applicable: WFM Application, Clock Servers, Cognos Analytics Reporting.
• Support post-deployment validation.
• Updates to SOP (standard operating procedures) and associated documentation (where applicable).

Job description

Technical Lead-WFM Admin at Birlasoft

Area(s) of responsibility

• Support creation and ongoing maintenance of an Application Monitoring baseline (availability, functionality, performance, capacity) including alerting recommendations.
• Application Log administration / housekeeping.
• Maintain application configuration settings across all required environments.
• Support troubleshooting of application related issues that may impact the availability and performance of the overall service.
• Collaborate with other engineering and infrastructure teams (where required).
• Provide task level input into the overall deployment or upgrade planning.
• Identify and download required application packages from software vendor.
• Highlight required dependencies - minimum OS, App Server, Java Versions.
• Highlight required modifications to DevOps/Release pipelines.
• Support rollback planning and testing (if applicable).
• Perform application deployment across all required environments covering where applicable: WFM Application, Clock Servers, Cognos Analytics Reporting.
• Support post-deployment validation.
• Updates to SOP (standard operating procedures) and associated documentation (where applicable).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Administrative

Industries

IT Services and IT Consulting

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