Technical Delivery Leader

Narwal; Pune District; On-site; INR 4,200,000 - 7,000,000; Full time

Job summary

Narwal is seeking a Technical Delivery Leader to drive end-to-end fintech consulting engagements from Pune. You will oversee multi-year projects across FP, T&M and outcome-based models, mentor teams, and ensure client success while maintaining P&L accountability.

You bring hands-on expertise in data engineering, AI/ML delivery, and payments infrastructure, with deep regulatory awareness (PCI-DSS, AML/KYC, GDPR).

Qualifications

• 12+ years of consulting delivery leadership or project management (fintech/payments, enterprise software preferred).
• Proven track record managing multiple concurrent engagements with FP, T&M, and outcome-based billing models.
• AI/ML project delivery: Led production delivery of AI/ML initiatives (fraud detection, risk scoring, ML pipelines, LLMs).
• Consulting delivery methodology: Mastery of scoping, estimation, risk management, change control.
• Project management tools: Expert in Jira, Azure DevOps, Monday.com, or equivalent.
• Fintech/Payments domain knowledge: Payment rails, settlement, compliance, tokenization, AML/KYC.
• Regulatory expertise: PCI-DSS, AML/KYC, OFAC, GDPR, SOC 2, banking regulations.
• Client-facing leadership: Excellent communication, executive presence, C-suite relationship management.
• Team leadership: Experience recruiting, developing, and retaining delivery professionals.

Responsibilities

• Own delivery of 2-4 concurrent engagements with $2M-$10M+ project portfolios.
• Drive project scoping, estimation, and resource planning; manage change orders and scope creep.
• Establish SOWs, success criteria, and delivery roadmaps; communicate status through executive-level reporting.
• Own P&L accountability; monitor utilization, billing, and profitability metrics.
• Lead production deployments and handoff to client operations teams.
• Lead technical strategy for payments/fintech infrastructure projects (migrations, API modernization, compliance automation).
• Own delivery of database architecture initiatives (schema design, data modeling, large-scale migrations).
• Lead AI/ML and automation projects (fraud detection, risk scoring, ML ops, agentic workflows).
• Write technical specifications, acceptance criteria, and implementation guides.
• Advise clients on architecture trade-offs, technology selection, and compliance requirements.
• Establish and enforce consulting delivery methodology (agile, waterfall, hybrid).
• Define project intake, scoping, risk management, and QA standards.
• Create playbooks for data migrations, system integrations, platform implementations, and AI/ML pilots.
• Track schedule, budget, and resources; escalating risks and propose mitigation strategies.
• Recruit, develop, and mentor delivery managers and technical leads.
• Allocate resources across project portfolio; build bench capacity.
• Serve as primary point of contact for client C-suite; conduct steering committees and executive briefings.
• Build long-term client relationships; identify expansion and upsell opportunities.
• Ensure regulatory compliance (PCI-DSS, AML/KYC, OFAC, GDPR, SOC 2) is embedded in delivery.

Skills

Data Engineering

AI/ML Delivery

Payments infrastructure

P&L management

Client management

Technical leadership

Tools

Jira

Azure DevOps

Monday.com

Job description

Job Description: Technical Delivery Leader - Payments & Fintech Consulting

Location: Pune, India | Work Model: On-site

Experience Level: Senior (12+ years consulting delivery)

Employment Type: Full-Time

What We're Looking For: -

A leader who is technically credible, commercially savvy and client obsessed. Balance consulting rigor (scope, schedule, budget) with technical excellence and client success. Comfortable managing multiple concurrent engagements; skilled at converting client problems into delivery roadmaps and winning P&L outcomes. Bring hands-on knowledge of Data Engineering, AI/ML delivery, and payments infrastructure. Mentor delivery teams, build bench capacity, and foster consulting excellence. A trusted advisor to clients, champion for your teams, and owner of firm economics.

Role Overview

• Lead consulting engagements for a fast-growing fintech/payment consulting firm. Own end-to-end delivery of complex, multi-year client projects across Fixed Price (FP), Time & Materials (T&M), and Outcome-based models.
• Manage project portfolios, lead cross-functional teams (engineers, architects, data scientists), drive client success, and ensure profitability.
• Requires deep technical credibility in payments infrastructure, database systems, AI/ML integration, regulatory compliance, and consulting delivery methodology.

Key Responsibilities

Client Delivery & Project Management

• Own delivery and commercial success of 2- 4 concurrent engagements; manage $2M-$10M+ project portfolios
• Drive project scoping, estimation, and resource planning; manage change orders and scope creep
• Establish SOWs, success criteria, and delivery roadmaps; communicate status through executive-level reporting
• Own P&L accountability; monitor utilization, billing, and profitability metrics
• Lead production deployments and handoff to client operations teams

Technical Leadership

• Lead technical strategy for payments/fintech infrastructure projects (migrations, API modernization, compliance automation)
• Own delivery of database architecture initiatives (schema design, data modeling, large-scale migrations)
• Lead AI/ML and automation projects (fraud detection, risk scoring, ML ops, agentic workflows)
• Write technical specifications, acceptance criteria, and implementation guides
• Advise clients on architecture trade-offs, technology selection, and compliance requirements

Consulting Delivery Excellence

• Establish and enforce consulting delivery methodology (agile, waterfall, hybrid) tailored to engagement model
• Define project intake, scoping, risk management, and QA standards
• Create playbooks for data migrations, system integrations, platform implementations, and AI/ML pilots
• Track schedule, budget, and resources; escalating risks and propose mitigation strategies

Resource & Client Management

• Recruit, develop, and mentor delivery managers and technical leads
• Allocate resources across project portfolio; build bench capacity
• Serve as primary point of contact for client C-suite; conduct steering committees and executive briefings
• Build long-term client relationships; identify expansion and upsell opportunities
• Ensure regulatory compliance (PCI-DSS, AML/KYC, OFAC, GDPR, SOC 2) is embedded in delivery

Required Qualifications

• 12+ years of consulting delivery leadership or project management (fintech/payments, enterprise software preferred)
• Proven track record managing multiple concurrent engagements with FP, T&M, and outcome-based billing models
• AI/ML project delivery: Led production delivery of AI/ML initiatives (fraud detection, risk scoring, ML pipelines, LLMs)
• Consulting delivery methodology: Mastery of scoping, estimation, risk management, change control
• Project management tools: Expert in Jira, Azure DevOps, Monday.com, or equivalent
• Fintech/Payments domain knowledge: Payment rails, settlement, compliance, tokenization, AML/KYC
• Regulatory expertise: PCI-DSS, AML/KYC, OFAC, GDPR, SOC 2, banking regulations
• Client-facing leadership: Excellent communication, executive presence, C-suite relationship management
• Team leadership: Experience recruiting, developing, and retaining delivery professionals

Preferred Qualifications

• IT Services / Consulting firm background
• Outcome-based delivery expertise with measurable ROI/KPIs
• Vendor/delivery partner management and subcontractor coordination
• RFP responses and solution design contributions
• Distributed team management across geographies
• PMP, PRINCE2, or CSM certification
• LLM applications, RAG systems, or agentic AI frameworks in production
• Fraud detection, risk modeling, or financial crime prevention knowledge
• Cloud infrastructure projects (AWS, Azure, GCP) at scale
• Event-driven or stream processing architectures (Kafka, Pub/Sub)

Narwal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For more information please visit: https://narwal.ai/