Technical Business Developer Manager - Food / Ingredients

3M HEALTHCARE; Mumbai; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Roquette is looking for a Technical Business Development Manager based in Mumbai. The role involves supporting Food Specialties products growth through technical expertise and market strategy for nutrition, dairy, and snacks segments. Responsibilities include building business opportunities, leading application development, and providing technical support. A master's degree in Food Science and 10-15 years of relevant experience are essential. The position offers opportunities for innovation and cross-functional collaboration.

Qualifications

• 10–15 years experience in food product development or technical sales.
• Ability to work cross-functionally with sales and customer teams.

Responsibilities

• Identify market needs and build customer mapping.
• Lead application concept development with customers.
• Provide technical support and training for key regional customers.

Skills

Strong knowledge of food ingredients

Proven experience in technical trainings

Excellent communication skills

Strong business acumen

Education

Master's degree in Food Science or related field

Job description

Technical Business Development Manager - Food / Ingredients (within the Customer Technical Service (CTS) team!)

This position will be located in Mumbai.

Purpose

The purpose of India Technical Business Developer Manager is to support Food Specialties products growth, especially starches and modified starches, leading the technical support and go-to-market strategy for India customers, driving mainly Nutrition, Dairy, Baking (Snacks) and Seasoning segments business growth.

Their mission

The role creates, shapes, and accelerates demand for Roquette s Food Specialties portfolio by combining deep technical expertise with strategic market development.

Responsibilities

Role drives segment growth based on sales strategy by:

• Building a robust sales funnel by identifying and developing new business opportunities (BOP),
• Leading technical concept creation and application development
• Strongly supporting together with the sales the conversion of the BOPs into wins
• Supporting customers with strong technical applicative know-how and training, and
• Acting as the single point of contact for business development and technical engagement.

This role bridges market needs from customers and technical solutions from Roquette, converting them into commercial wins through strong collaboration with Sales, CTS, Marketing, RD and regional customers.

Your experience and talents will make the difference to:

• Segment Strategy Market Development - Identify market needs, create customers mapping fitting value proposition of Roquette solutions; Build and execute the technical roadmap to generate valuable business opportunities in synergy with sales counterpart
• Application Concept Development - Lead creation of application concepts with customers through recipe development, benchmarking, prototypes, and cost in use evaluation. Partner with Application Labs to run pilots, trials, validations, and scale ups. Build segment specific concept menus and run targeted application campaigns.
• Technical Customer Support - Lead technical support and trainings for key regional customers. Provide technical recommendations, troubleshooting, and formulation guidance. Leverage CTS expertise with customer technical teams to accelerate project success.
• Opportunity Pipeline Funnel Management - Build and maintain a strong and reliable business opportunity pipeline (BOP) based on segment ambition. Ensure opportunities are logged, documents, reviewed, updated and progressed into trials at customers and wins using SalesForce as management tool. Partner with AMs to support first commercial conversions.
• Customer Engagement Innovation Workshops - Lead innovation workshops, customer co-creation sessions, and technical showcases. Align trial protocols, value propositions, and technical data sheets.
• Internal Collaboration - Collaborate with Marketing, CTS, Sales, and RD to deliver segment campaigns, samples, and trainings. Contribute technical insights to regional and global category teams.
• Market Intelligence Reporting - Share trends, competitor activities, regulatory changes, and customer insights. Prepare quarterly segment intelligence updates.

KPI

Pipeline (BOP), concept-to-trial-to-win conversion. Technical roadmap created, communicated, implemented and successful (BOP created). Innovation workshops delivered and validated concepts, generated BOPs. Customer technical satisfaction and project cycle time improvement. Segment revenue/profitability contribution and trial success rates.

What we will love about you

• Strong knowledge of food ingredients (fibers, staches, modified starches, stabilizers, texturizers) and in the application areas of dairy, beverage, baking and snacks segments
• Proven experience delivering technical trainings and managing customer RD relationships.
• Strong business acumen, project pipeline management, and strategic thinking.
• Excellent communication and presentation skills.
• Ability to work cross functionally with CTS, Sales, Marketing, and customer technical teams

Technical Applicative Competencies

• Strong communication skills — Delivers messages in a clear, compelling, and concise manner; actively listens and checks for understanding; ability to effectively present information to groups and respond to questions from external counterpart; excellent verbal and written technical communication skills e.g. delivering presentations.
• Understanding of ingredients and usage: interactions and processing.
• Strong business acumen: understanding the food ingredients distribution market, understanding the drivers for financial and business growth.
• Functional Competencies: Segment mapping, market intelligence reporting, cross-functional project leadership.
• Master's degree in Food Science, Food Technology, Food Engineering or related field.
• 10–15 years experience in food product development, technical sales, or technical business development.

Business travel

Domestic/international travel up to ~30%.