Technical Business Analyst

TechnoIdentity Solutions Pvt Ltd; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

TechnoIdentity Solutions Pvt Ltd is seeking an experienced Technical Business Analyst to bridge business requirements with technical implementation in the Utility/Energy domain. You will collaborate with business stakeholders, product owners, and engineering teams to deliver high‑quality solutions.

Responsibilities include requirement gathering, domain analysis, BRD/FRD/US documentation, process mapping, stakeholder communication, UAT, and post‑go-live support.

Qualifications

• Bachelor’s degree in CS/IS/Business or related field.
• Minimum 8+ years as a Business Analyst.
• Hands-on experience in Utility / Energy domain mandatory.
• Proficient with JIRA, Azure DevOps, Confluence.
• Strong data analysis, data modeling, and process mapping.
• Excellent communication and stakeholder management.
• Experience in Agile/Scrum environments.
• ECBA/CBAP/ PMI-PBA certifications preferred.

Responsibilities

• Conduct requirement gathering sessions with business stakeholders in Utility/Energy.
• Analyze needs and translate into functional and technical requirements.
• Create BRDs, FRDs, and user stories reflecting domain rules.
• Map current and future utility processes; identify gaps and automation.
• Coordinate between business users, product, engineering, QA, and PM.
• Define test scenarios and participate in UAT.
• Support deployment and post-go-live activities; assist in production support.

Skills

Analytical thinking

Problem solving

Communication skills

Agile / Scrum

Education

Bachelor's degree in CS/IS/Business or related field

Tools

JIRA

Azure DevOps

Confluence

Job description

Supercharge Your Career as a Technical Business Analyst at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting‑edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are seeking an experienced Technical Business Analyst with strong Utility / Energy domain expertise to bridge business requirements and technical implementation. The ideal candidate will work closely with business stakeholders, product owners, and engineering teams to deliver high‑quality solutions within Utility, Energy, and related enterprise platforms. You will be responsible for understanding utility business processes, translating requirements into functional and technical specifications, and ensuring alignment between business objectives and system design.

Requirement Gathering & Analysis

• Conduct detailed requirement‑gathering sessions with business stakeholders in the Utility / Energy domain.
• Analyze business needs and translate them into clear functional and technical requirements.

Domain Analysis (Utility / Energy)

• Work on use cases related to Power & Utilities, Retail Energy, Metering, Billing, Customer Information Systems (CIS), Outage Management (OMS), Energy Trading, or Regulatory Reporting.
• Understand end‑to‑end utility workflows such as customer onboarding, billing cycles, consumption data, settlements, and compliance.

Documentation

• Create and maintain BRDs, FRDs, Functional Specifications, and User Stories.
• Ensure documentation reflects utility‑specific business rules and regulatory constraints.

Process Mapping & Improvement

• Analyze current‑state utility processes and define future‑state workflows.
• Identify gaps, inefficiencies, and automation opportunities.

Stakeholder Communication

• Act as a liaison between utility business users, product teams, developers, QA, and project managers.
• Ensure alignment on scope, timelines, and deliverables.
• Work closely with engineering teams to design scalable solutions aligned with utility business requirements.
• Ensure solutions are technically feasible and compliant with industry standards.

Testing & Validation

• Define test scenarios and acceptance criteria.
• Participate in UAT, validating solutions against utility business needs.

Project & Post-Go-Live Support

• Support deployment and post‑deployment activities.
• Assist in issue triaging and production support for utility applications.

Requirements

What Makes You the Perfect Fit?

Education

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.

Experience

• Minimum 8+ years of experience as a Business Analyst.
• Hands‑on experience working on Utility / Energy domain projects is mandatory.

Technical Skills

• Experience with JIRA / Azure DevOps (ADO), Confluence, or similar tools.
• Strong skills in data analysis, data modeling, and process mapping. Soft Skills
• Strong analytical and problem‑solving abilities.
• Excellent communication skills with the ability to explain technical concepts to non‑technical stakeholders.
• Experience working in Agile / Scrum environments.

Preferred Qualifications

• Business Analysis certifications such as ECBA, CBAP, PMI‑PBA.
• Prior experience in Utility, Energy, Power, or related regulated industries.
• Exposure to Tolling, Collections, Finance, or Billing systems is an added advantage.
• Basic understanding of project management and cross‑functional coordination.