Technical Architect (DPO)

HCL Technologies Limited; Dadri; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

HCL Technologies Limited in Uttar Pradesh is seeking a Service Owner – Identity & Access Management (IAM) to own the IAM roadmap, strategy, governance, and lifecycle management for enterprise identity capabilities across applications, infrastructure, and business services, ensuring security, compliance, and regulatory requirements.

You will partner with cybersecurity, infrastructure, HR and EA teams to lead identity transformation, manage vendors and service performance, define KPIs and SLAs,

Qualifications

• 10+ years of experience in identity management, cybersecurity, or enterprise technology leadership.
• Experience owning enterprise IAM services and capabilities.
• Strong knowledge of IGA, PAM, MFA, and Active Directory.
• Experience leading IAM transformation and migration initiatives.
• Proven vendor management and roadmapping experience.
• Excellent stakeholder communication and security-framework awareness.

Responsibilities

• Define and maintain the IAM strategy, roadmap, and future-state capability model.
• Own lifecycle management and continuous improvement of identity services.
• Evaluate IAM technologies and support platform modernization.
• Lead identity transformation initiatives including end-user migrations.
• Establish access governance practices: provisioning, reviews, RBAC, PAM.
• Partner with EA, cybersecurity, apps, and infra to align IAM with standards.
• Define IAM service management KPIs, SLAs, and maturity objectives.
• Manage IAM vendors, roadmaps, licensing, and service performance.
• Drive automation and risk reduction to improve security posture.
• Ensure IAM supports compliance, audits, and security policies.

Skills

IAM Strategy

Identity Governance

PAM

MFA Solutions

Active Directory

Identity Lifecycle

SAP GRC

Vendor Management

Stakeholder Mgmt

Security Compliance

Tools

SAP GRC

Active Directory

Job description

Job Summary

Service Owner – Identity & Access Management (IAM)

Role Purpose

The Service Owner – Identity & Access Management is accountable for the strategy, architecture alignment, governance, lifecycle management, and continuous improvement of enterprise identity and access management capabilities.

The role owns the IAM roadmap and service direction for identity governance, authentication, authorization, privileged access, and user identity lifecycle services. The Service Owner ensures identity capabilities enable secure access to enterprise applications, infrastructure, and business services while meeting cybersecurity, compliance, and regulatory requirements.

The role provides strategic leadership for IAM technology decisions, platform modernization, access governance improvements, and transformation initiatives, partnering with cybersecurity, infrastructure, application teams, HR, business stakeholders, and enterprise architecture teams.

Key Responsibilities

Key Responsibilities

• Define and maintain the IAM strategy, roadmap, and future-state capability model.
• Own the lifecycle management and continuous improvement of enterprise identity services and technologies.
• Evaluate IAM technologies, recommend improvements, and support platform modernization initiatives.
• Provide strategic ownership for identity and access capabilities, including:
• Identity Governance and Administration (IGA)
• Active Directory (AD) and directory services
• YubiKey and passwordless authentication capabilities
• Privileged Access Management (PAM)
• SAP Governance, Risk and Compliance (SAP GRC)
• Lead identity transformation initiatives, including end-user identity migration programs.
• Establish identity governance practices covering:
• Access provisioning and deprovisioning
• Access reviews and certifications
• Role-based access controls
• Privileged access governance
• Partner with Enterprise Architecture, Cybersecurity Architecture, application owners, and infrastructure teams to ensure IAM solutions align with enterprise standards.
• Define IAM service management practices, including KPIs, SLAs, operational metrics, and maturity objectives.
• Manage IAM vendors, product roadmaps, licensing decisions, and service performance.
• Improve identity security posture through automation, standardization, and risk reduction initiatives.
• Ensure IAM capabilities support compliance requirements, audit expectations, and security policies.

Skill Requirements

Required Skills & Experience

• 10+ years of experience in identity management, cybersecurity, or enterprise technology leadership.
• Experience owning enterprise IAM services and capabilities.
• Strong understanding of:
• Identity Governance and Administration (IGA)
• Privileged Access Management (PAM)
• Authentication and MFA solutions
• Directory services and Active Directory
• Access governance and lifecycle management
• SAP GRC or similar governance platforms
• Experience leading IAM transformation and migration initiatives.
• Experience managing vendors, enterprise platforms, and technology roadmaps.
• Strong stakeholder management and communication skills.
• Knowledge of security frameworks, compliance requirements, and identity security principles.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.