Technical Architect - Business Tools and IT Service Management

Joinimagine; Bengaluru; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Bosch Global Software Technologies Private Limited in Bengaluru seeks a Senior Solution Architect to define, design and govern scalable enterprise solutions by translating business requirements into architecture that remains technology-agnostic.

You will lead end-to-end data flows, system integrations, modernization programs, and ITSM governance alignment, while championing cloud-native patterns, DevOps and AI-enabled capabilities to build future-ready platforms across the enterprise.

Qualifications

• Strong experience defining and governing enterprise architecture.
• Proven ability to design data architecture and integration across platforms.
• Hands-on with cloud-native architectures, CI/CD, and platform engineering.
• Deep knowledge of ServiceNow ITSM and enterprise integrations.
• Familiarity with Generative AI, AI Agents, RAG and automation.

Responsibilities

• End-to-End Solution Architecture: Define, design and govern scalable business solutions translating requirements into architecture.
• Data Flow & System Integration: Understand end-to-end data flows and optimize integrations across systems.
• Architecture Advisory & Improvement: Provide technical guidance and modernization recommendations.
• Modernization & Platform Transformation: Lead legacy modernization and platform standardization.
• ITSM & Governance Alignment: Ensure architecture aligns with ITSM processes and governance standards.

Skills

End-to-End Architecture

Data & Integration Architecture

Cloud, DevOps & Platform

ServiceNow & ITSM

AI & Intelligent Solutions

Education

B-Tech or MCA or above

Job description

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Description

Roles & Responsibilities :
Responsibilities

• End-to-End Solution Architecture: Define, design, and govern scalable business solutions by translating requirements into architecture, independent of specific technologies.
• Data Flow & System Integration: Develop a strong understanding of end-to-end application and data flows, ensuring seamless integration across systems and identifying opportunities for optimization.
• Architecture Advisory & Continuous Improvement: Provide architectural guidance, technical direction, and improvement recommendations to address complex challenges, modernization needs, and future scalability.
• Modernization & Platform Transformation: Lead legacy modernization, migration, and platform standardization initiatives while promoting best practices and reuse of standard capabilities.
• ITSM & Governance Alignment: Ensure architectural decisions align with ITSM processes (Incident, Change, Release, Asset, and Operations Management) and enterprise governance standards.

Technical Stack & Expertise

• Application & Solution Development: Strong experience designing and delivering enterprise applications using modern development frameworks, APIs, and integration technologies.
• Data & Integration Architecture: Expertise in end-to-end data architecture, data modeling, orchestration, analytics, and integration across enterprise platforms and cloud environments.
• Cloud, DevOps & Platform Engineering: Experience with cloud-native architecture, CI/CD pipelines, infrastructure automation, platform operations, and deployment best practices.
• ServiceNow & ITSM Ecosystem: Strong experience in ServiceNow solution architecture, platform customization, enterprise integrations, ITSM process transformation, and modernization of legacy service management solutions.
• AI & Intelligent Solutions: Knowledge of enterprise AI solutions, including Generative AI, AI Agents, RAG architectures, model optimization, and intelligent automation.

Additional Skills

• Strategic Thinking
• Problem Solving & Critical Thinking
• Communication & Presentation
• Stakeholder Management
• Collaboration & Teamwork
• ITSM/ITIL Process Transformation
• ServiceNow Certifications (CSA, CAD, CIS-ITSM, CIS-ITOM, or equivalent) preferred

Qualifications

Educational qualification:

B-Tech or MCA or above

Experience :

10+ years

Mandatory/requires Skills :

• Application & Solution Development: Strong experience designing and delivering enterprise applications using modern development frameworks, APIs, and integration technologies.
• Data & Integration Architecture: Expertise in end-to-end data architecture, data modeling, orchestration, analytics, and integration across enterprise platforms and cloud environments.
• Cloud, DevOps & Platform Engineering: Experience with cloud-native architecture, CI/CD pipelines, infrastructure automation, platform operations, and deployment best practices.
• ServiceNow & ITSM Ecosystem: Strong experience in ServiceNow solution architecture, platform customization, enterprise integrations, ITSM process transformation, and modernization of legacy service management solutions.
• AI & Intelligent Solutions: Knowledge of enterprise AI solutions, including Generative AI, AI Agents, RAG architectures, model optimization, and intelligent automation.

Preferred Skills :