Technical Account Manager Intern

Incubyte; India; À distance; INR 167 000 - 335 000; Plein temps

Avantages offerts par ce poste

Remote-first company

Learning & development budget

Conference sponsorship

Medical insurance

Leave policies

Home Office fund

Résumé du poste

Incubyte is offering a remote internship in Account Management for recent graduates with a technical background who want a client-facing career. You’ll work with Technical Account Managers to keep client accounts running smoothly, ensuring records and follow-ups are accurate and on time.

You’ll gain hands-on exposure to how client accounts are managed at a software craft consultancy, with mentorship and a clear path to a full-time role based on performance.

Qualifications

• Must have a technical or engineering background with curiosity about software teams’ work.
• Strong attention to detail; you notice when numbers don’t match or a field is missing.
• Excellent verbal and written communication skills; you own tasks end-to-end.

Responsabilités

• Keep CRM/ERP and account records up to date with client-specific details.
• Support weekly account snapshots by gathering and verifying data on runway, headcount, and invoicing.
• Help prepare client paperwork, including security questionnaires and vendor onboarding forms.

Connaissances

Technical background

Attention to detail

Communication

Ownership mindset

Organizational skills

CRM familiarity

Formation

Bachelor's degree in computer science/IT

Outils

CRM

ERP

Description du poste

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable.

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable.
Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.
We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life.
Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk.

Our Guiding Principles

These principles define how we work at Incubyte. They are non-negotiable.

Relentless Pursuit of Quality with Pragmatism

Extreme Ownership

Proactive Collaboration

Active Pursuit of Mastery

Invite, Give, and Act on Feedback

Ensuring Client Success

Job Description

This is a remote position.

Internship Duration: 6 months
Education: Bachelor's degree in computer science/IT
Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.

About The Role

This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.

Outcomes You'll Own

• Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
• Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
• Paperwork done right: client documentation is complete, accurate, and submitted on time
• Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.

Activities That Drive These Outcomes (illustrative, not exhaustive)

• Keep CRM/ERP and account records up to date, down to client-specific details.
• Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing
• Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents
• Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closedAssist in maintaining account plans and stakeholder maps.
• Coordinate with People Success and recruiting on staffing updates when needed
• Document repeated tasks and processes so they're easy for others to follow
• Flag inconsistencies, gaps, or risks to your Account Manager early

Requirements

What You’ll Bring

• A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work
• Strong attention to detail. You notice when numbers don't match or a field is missing
• Thoroughness in your work and a habit of double-checking before calling something done
• Comfort handling documentation, forms, and structured data
• Strong verbal and written communication
• An ownership mindset: you take tasks to closure without needing reminders
• Good organizational skills and the ability to manage multiple tasks and deadlines
• Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required

What You’ll Gain

• Hands-on exposure to how client accounts are managed at a software craft consultancy
• Mentorship from experienced Technical Account Managers
• A clear path to a full-time role based on your performance

What We Value

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end
• Ability to execute independently and define problems, not just solve assigned tasks
• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
• The ability to build trust and sell value, not just deliver output
• High standards, autonomy, and bias toward action.

Benefits

Life at Incubyte

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.

Perks

• Dedicated learning & development budget.
• Sponsorship for conference talks.
• Comprehensive medical & term insurance.
• Employee-friendly leave policies.
• Home Office fund
• Medical Insurance

Skills:- Effective communication