Tech Manager, Actimize

NiCE; Pune District; Hybrid; INR 2,200,000 - 3,800,000; Full time

Benefits offered by this job

NiCE-FLEX hybrid model

Job summary

NiCE Actimize is hiring a Technical Manager in Pune, India to lead a team delivering complex on-premise and hosted SaaS Actimize solutions. You will manage delivery, ensure quality, mentor engineers, and collaborate across R&D, implementation and support teams.

The role requires 12+ years in software development and 3+ years leading a team, with onsite/offshore experience and cloud expertise (AWS/GCP/Azure). The NiCE-FLEX model offers 2 days in office and 3 days remote weekly.

Qualifications

• 12+ years of experience in software development.
• 3+ years leading a high performing development team or software product implementation environment.
• Exposure to onsite / offshore working model.
• Senior Stakeholder management.
• Experience in high performance, highly available and scalable systems.
• Experience in installation, customization and configuration of complex SAAS hosted software product.
• Proficient with private and public cloud infrastructures (AWS, Google Cloud, Azure).
• Hands-on with Oracle/SQL Server/Postgres.
• Unix/Linux and shell scripting basics.
• Understanding of deployment practices and tools like Jenkins, Docker, VMs, Kubernetes, Artifactory.
• Professional services experience is a plus.
• Banking/compliance domain exposure is a plus.

Responsibilities

• Manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary.
• Be accountable for the technical delivery and quality of the team’s release by ensuring best quality engineering practices are followed including unit tests, smoke tests, regression, code reviews, and design practices.
• Be POC for the team and highlight any delivery risks.
• Facilitate and support team member’s technical and career growth through training, mentorship, and challenging assignments.
• Ownership of individual and teams utilization.
• Direct participation and delegation of recruitment and hiring activities
• Collaboration with R&D, other implementation teams and customer support teams
• Proactive performance management including regular 1:1s to align careers with objectives

Skills

Team leadership

Technical delivery

Onsite/offshore experience

Cloud platforms

AWS

Google Cloud

Azure

Oracle/SQL/PostgreSQL

Unix/Linux

Shell scripting

Jenkins

Docker

Kubernetes

Artifactory

Tools

Jenkins

Docker

VMs

Kubernetes

Artifactory

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE Actimize is currently seeking to hire Technical Manager, skilled at implementing a complex on premise as well as hosted SaaS Actimize solutions to join the Actimize professional services team at Global Talent Center in PUNE INDIA. We are looking for a talented & motivated professional interested in working on the latest Actimize regulatory compliance offerings with special emphasis in managing a teams dedicated to implementation, customization and configuration. You are someone who is not afraid to roll up your sleeves and get down & dirty with intricate code & SQL queries, enhance product with complex needs. If yes, then come be part of the Actimize Professional Services Team.

How will you make an impact?

• Manage the teams' delivery to a successful release by tracking work, dependencies and risks and taking corrective actions as necessary.
• Be accountable for the technical delivery and quality of the team’s release by ensuring best quality engineering practices are followed including (but not limited to): writing and running of unit tests, smoke- and regression, code reviews, and design practices
• Be POC for the team and highlight any delivery risks
• Facilitate and support team member’s technical and career growth objectives through training, leadership opportunities, challenging work assignments, and focused mentorship.
• Ownership of individual and teams utilization.
• Direct participation and delegation of all recruitment and hiring activities
• Collaboration with R&D, Other implementation teams and Customer support teams
• Proactive and on-going performance management activities including, regular 1:1s for establishing direction and providing corrective and reinforcing feed-back intended to help engineers to define and achieve career objectives

Have you got what it takes?

• 12+ years of experience in software development
• Resource management experience, including resource appraisals, risk management, backup planning and work planning and allocation
• 3+ years leading a high performing development team or software product implementation environment.
• Exposure to onsite / offshore working model.
• Senior Stakeholder management.
• Experience in high performance, highly available and scalable system
• Experience in installation, customization and configuration of complex SAAS hosted software product.
• Experienced with private and public cloud infrastructures and technologies such as Amazon Web Services (AWS), Google Cloud Engine or Azure and should be able to drive discussion solutioning on cloud technologies
• Proficient in Database concepts and hands on experience working on Oracle/ SQL server, Postgres.
• Well aware of Unix / Linux and basic Shell scripting.
• Understanding of standard deployment practices and basic understanding of industry standard tools such as Jenkins, Docker, VMs, Kubernetes, Artifactory
• Professional services experience is plus.
• Compliance / Banking domain knowledge and/or exposure to AML/ IFM / financial market compliance is plus

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11639

Reporting into: Group Manager

Role Type: Tech Manager

About NiCE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.