Tech Lead - Enterprise Application Salesforce N 4C

Genpact Ltd.; India; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Genpact Ltd. is seeking a Tech Lead for Data Migration within its Salesforce ecosystem in India. You will architect and implement end-to-end migration pipelines, sourcing data from ERP, databases, and flat files, and migrate into Salesforce across Sales Cloud and Service Cloud.

You will define strategy, perform ETL development, ensure data quality, and collaborate with cross-functional teams. The role emphasizes governance, testing, go-live support, and working with Salesforce Architects, BAs,

Qualifications

• Relevant years of professional experience in data migration, data engineering, or ETL development.
• Proven hands-on experience migrating data into Salesforce from external systems.
• Strong proficiency with Salesforce Data Loader, Bulk API (v1/v2), REST API.
• Deep understanding of Salesforce data model (standard/custom objects, relationships, external IDs).
• Expertise with ETL tools (Informatica Cloud, MuleSoft, Talend, Dell Boomi, Azure Data Factory).
• Proficiency in SQL and Python for data extraction, transformation, and automation.
• Experience with Agile/Scrum project environments.

Responsibilities

• Lead and execute complex Salesforce data migration initiatives across enterprise applications.
• Architect and implement end-to-end migration pipelines sourcing data from diverse external systems and migrating into Salesforce.
• Design migration strategy, scope, sequencing, rollback plans, and maintain strategy documents.

Skills

Data migration

ETL development

Salesforce data model

SQL

Python

Agile/Scrum

Education

BE or MCA in IT/CS

Bachelor/Master in IT-related fields

Tools

Informatica Cloud

MuleSoft

Talend

Dell Boomi

Azure Data Factory

Salesforce Data Loader

Bulk API

REST API

Job description

Tech Lead - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Inviting applications for the role of Tech Lead, Data Migration Developer

Lead and execute complex Salesforce data migration initiatives across enterprise applications. This role will architect and implement robust end-to-end migration pipelines — sourcing data from diverse external systems (legacy CRMs, ERP platforms, databases, flat files) and migrating them into Salesforce. Responsibilities include strategy design, ETL development, data quality assurance, testing, and seamless go-live execution in collaboration with cross-functional teams.

Responsibilities:

Data Migration Strategy & Architecture

Design end-to-end migration architecture from source systems (SAP, Oracle, MS Dynamics, legacy databases, ERP, flat files) into Salesforce (Sales Cloud, Service Cloud, custom objects).

Define migration scope, sequencing, rollback plans, and maintain migration strategy documents.

Assess source system data quality, recommend cleansing approaches, and mitigate risks.

ETL Design & Development

Build and optimize ETL/ELT pipelines using Informatica Cloud, MuleSoft, Talend, Dell Boomi, or custom Python/SQL scripts.

Develop source-to-target mapping specifications and implement transformation, de-duplication, and enrichment logic.

Create reusable migration frameworks and templates for scalability.

Salesforce Data Loading & Management

Execute large-volume data loads using Data Loader, Bulk API, REST/SOAP API, ensuring compliance with governor limits.

Manage complex Salesforce data model relationships (Accounts, Contacts, Opportunities, Cases, custom/junction objects).

Implement external ID and upsert strategies for idempotent migrations.

Data Quality & Governance

Perform source data profiling, reconciliation, and validation.

Define and enforce data quality rules, acceptance criteria, and compliance with GDPR/CCPA.

Produce migration dashboards and reports for stakeholders.

Testing, Reconciliation & Go-Live

Conduct mock migration runs, dry runs, and validation checks.

Support UAT, lead cutover planning, and provide hypercare post-go-live.

Stakeholder Collaboration

Work closely with Salesforce Architects, Business Analysts, and Data Governance teams.

Present migration status, risks, and issue logs to leadership.

Qualifications we seek in you!

Minimum Qualifications

Relevant years of professional experience in data migration, data engineering, or ETL development.

Proven hands‑on experience migrating data into Salesforce from external systems.

Strong proficiency with Salesforce Data Loader, Bulk API (v1/v2), REST API.

Deep understanding of Salesforce data model (standard/custom objects, relationships, external IDs).

Expertise with ETL tools (Informatica Cloud, MuleSoft, Talend, Dell Boomi, Azure Data Factory).

Proficiency in SQL and Python for data extraction, transformation, and automation.

Experience with Agile/Scrum project environments.

Preferred Qualifications/ Skills

BE or MCA, Information Technology, or related field.

Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications Salesforce Administrator - CzechitasCzechitas

Required Skills After Sales Service, Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, People Leadership, Personal Effectiveness, Risk Management, Salesforce (Software), Storytelling, Vendor Management, VMware AirWatch, Workday

Language English (Required)

Language Proficiency -Proficient - C2

Additional Job Location -

Job Type Regular

Master Skill List -Enterprise Application Salesforce N

Remote Type -Hybrid

Work Shift -Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.