Tech Lead - Enterprise Application Salesforce N 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Bengaluru; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

Genpact is seeking a Tech Lead for Enterprise Application Salesforce data migrations. You will architect and implement robust end-to-end migration pipelines from ERP and other sources into Salesforce, collaborating with cross-functional teams to ensure quality and timely delivery.

The role emphasizes data governance, testing, and go-live support in a fast-moving, innovation-driven environment. Hybrid work setup with global impact.

Qualifications

• Relevant years of professional experience in data migration, data engineering, or ETL development.

Responsibilities

• Design end-to-end migration architecture from source systems into Salesforce across Enterprise applications.

Skills

Salesforce

Data migration

ETL

SQL

Python

Agile/Scrum

Data quality

Stakeholder management

Communication

Vendor management

Education

BE/MCA in IT

Bachelor’s in Engineering/CS

Tools

Salesforce Data Loader

Bulk API (v1/v2)

REST API

Informatica Cloud

MuleSoft

Talend

Dell Boomi

Azure Data Factory

Job description

Tech Lead - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Lead and execute complex Salesforce data migration initiatives across enterprise applications. This role will architect and implement robust end-to-end migration pipelines - sourcing data from diverse external systems (legacy CRMs, ERP platforms, databases, flat files) and migrating them into Salesforce. Responsibilities include strategy design, ETL development, data quality assurance, testing, and seamless go-live execution in collaboration with cross-functional teams.

Responsibilities:

Data Migration Strategy & Architecture

• Design end-to-end migration architecture from source systems (SAP, Oracle, MS Dynamics, legacy databases, ERP, flat files) into Salesforce (Sales Cloud, Service Cloud, custom objects).
• Define migration scope, sequencing, rollback plans, and maintain migration strategy documents.
• Assess source system data quality, recommend cleansing approaches, and mitigate risks.

ETL Design & Development

• Build and optimize ETL/ELT pipelines using Informatica Cloud, MuleSoft, Talend, Dell Boomi, or custom Python/SQL scripts.
• Develop source-to-target mapping specifications and implement transformation, de-duplication, and enrichment logic.
• Create reusable migration frameworks and templates for scalability.

Salesforce Data Loading & Management

• Execute large-volume data loads using Data Loader, Bulk API, REST/SOAP API, ensuring compliance with governor limits.
• Manage complex Salesforce data model relationships (Accounts, Contacts, Opportunities, Cases, custom/junction objects).
• Implement external ID and upsert strategies for idempotent migrations.

Data Quality & Governance

• Perform source data profiling, reconciliation, and validation.
• Define and enforce data quality rules, acceptance criteria, and compliance with GDPR/CCPA.
• Produce migration dashboards and reports for stakeholders.

Testing, Reconciliation & Go-Live

• Conduct mock migration runs, dry runs, and validation checks.
• Support UAT, lead cutover planning, and provide hypercare post-go-live.

Stakeholder Collaboration

• Work closely with Salesforce Architects, Business Analysts, and Data Governance teams.
• Present migration status, risks, and issue logs to leadership.

Qualifications we seek in you!

Minimum Qualifications

• Relevant years of professional experience in data migration, data engineering, or ETL development.
• Proven hands‑on experience migrating data into Salesforce from external systems.
• Strong proficiency with Salesforce Data Loader, Bulk API (v1/v2), REST API.
• Deep understanding of Salesforce data model (standard/custom objects, relationships, external IDs).
• Expertise with ETL tools (Informatica Cloud, MuleSoft, Talend, Dell Boomi, Azure Data Factory).
• Proficiency in SQL and Python for data extraction, transformation, and automation.
• Experience with Agile/Scrum project environments.

Preferred Qualifications/ Skills

BE or MCA, Information Technology, or related field.

Qualifications

• Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Salesforce Administrator - CzechitasCzechitas

Required Skills

After Sales Service, Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, People Leadership, Personal Effectiveness, Risk Management, Salesforce (Software), Storytelling, Vendor Management, VMware AirWatch, Workday

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

Enterprise Application Salesforce N

Remote Type -

Hybrid