Tech Lead

ValueMomentum; Hyderabad; On-site; INR 1,600,000 - 2,300,000; Full time

Benefits offered by this job

Competitive compensation package

Career growth & certification programs

Health benefits & life insurance

Job summary

ValueMomentum is hiring a ServiceNow Technical Lead to drive design, development, customization, and implementation of ServiceNow solutions. You will work with stakeholders and delivery teams to understand requirements and craft scalable, standards-compliant applications.

The role requires hands-on experience across ITSM, CMDB, Discovery, SAM, HAM, and strong scripting and integration skills, plus the ability to lead technical teams and deliver robust, secure solutions for complex business needs.

Qualifications

• Hands-on ServiceNow ITSM, CMDB, Discovery, SAM and HAM experience.
• Proven ability in custom app development, scripting, integrations, and technical leadership.
• Experience guiding development teams and translating business requirements into scalable ServiceNow solutions.

Responsibilities

• Lead the technical design and development of ServiceNow applications, modules, custom applications, and integrations.
• Provide technical guidance and mentorship to ServiceNow development teams.
• Work with business stakeholders to understand requirements and design solutions that meet business needs.
• Develop, configure, and customize ServiceNow applications, workflows, and modules.
• Ensure solutions are scalable, secure, and aligned with standards.
• Develop and implement testing strategies to ensure quality and reliability.
• Maintain technical documentation for ServiceNow apps and integrations.
• Provide training and support to end users and teams.

Skills

ServiceNow ITSM

CMDB

Discovery

SAM/HAM

Scripting

Integrations

Technical leadership

Tools

MID Server

Pattern Designer

Service Graph Connector

Job description

About the job

As a ServiceNow Technical Lead, you will be responsible for leading the technical design, development, customization, and implementation of ServiceNow applications and solutions. You will work closely with business stakeholders and development teams to understand requirements, design scalable solutions, and deliver robust ServiceNow applications aligned with customer coding standards and architectural best practices.

The ideal candidate should have strong hands-on experience across ServiceNow ITSM, CMDB, Discovery, Software Asset Management (SAM), and Hardware Asset Management (HAM), along with expertise in custom application development, ServiceNow scripting, integrations, and technical leadership.

Know your team

At ValueMomentum Technology Solution Centers, we are a team of passionate engineers solving complex business challenges across the P&C insurance value chain.

Our expertise spans Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain capabilities. Through our Infinity Program, we invest in continuous learning, role-based skill development, and opportunities to work on impactful global transformation programs.

Responsibilities

• Lead the technical design and development of ServiceNow applications, modules, custom applications, and integrations.
• Provide technical guidance and mentorship to ServiceNow development teams.
• Work with business stakeholders to understand requirements and design solutions that meet business needs.
• Develop, configure, and customize ServiceNow applications, workflows, and modules.
• Ensure solutions are scalable, efficient, secure, and aligned with organizational architecture and coding standards.
• Develop and implement testing strategies to ensure the quality and reliability of ServiceNow solutions.
• Conduct thorough testing of ServiceNow applications and integrations before deployment.
• Identify opportunities for process optimization, automation, and adoption of new ServiceNow capabilities.
• Maintain technical documentation for ServiceNow applications and integrations.
• Provide technical training and support to end users and development teams.
• Develop and maintain ServiceNow configurations including business rules, client scripts, UI policies, ACLs, workflows, roles, groups, and application components.
• Work with ServiceNow Discovery capabilities including patterns, probes, sensors, schedules, and credential-based/credential-less Discovery.
• Work with ServiceNow MID Server, Pattern Designer, and Service Graph Connector.
• Develop integrations using ServiceNow workflows, scripting, web services, and REST APIs.
• Integrate ServiceNow applications with third-party and cloud applications.
• Communicate effectively with customers and stakeholders and provide regular updates on technical solutions and delivery.

Requirements

Good To Have:

• Exposure to ServiceNow ITOM capabilities.
• Knowledge of Service Catalogs.
• Experience with CSS and front-end customization.
• Experience working with enterprise-scale ServiceNow implementations.
• Experience with advanced ServiceNow automation and integration capabilities.

About the Company

Founded in 2000 with the core belief that impactful change comes from deep commitment, ValueMomentum specializes in delivering measurable results across the P&C value stream. For more than 25 years, we have empowered more than 100 carriers to reimagine their businesses with AI and emerging technologies, navigate market shifts, unlock speed to value, and become future-ready. We help insurers in the US, Canada, and Europe stay ahead with sustained growth and high performance to enhance stakeholder value and foster resilient societies.

Our culture – Our fuel

At ValueMomentum, we believe in making employees win by nurturing them from within, collaborating and looking out for each other.

• People firs - Empower employees to succeed.
• Nurture leaders - Nurture from within.
• Enjoy wins - Recognize and celebrate win.
• Collaboration - Foster a culture of collaboration and people-centricity.
• Diversity - Committed to diversity, equity, and inclusion.
• Fun - Create a fun and engaging work environment

Company Benefits

• Compensation - Competitive compensation package comparable to the best in the industry.
• Career Growth - Career development, comprehensive training & certification programs, and fast track growth for high potential associates.
• Health Benefits: Comprehensive health benefits and life insurance.