Team Member_WBG OPERATIONS (OPS)_0129_1288_1061119_HRR

Kotak Mahindra Bank Ltd; Mumbai; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Kotak Mahindra Bank Ltd. in Mumbai seeks an experienced Trade Finance Operations leader to manage end-to-end processing, regulatory adherence, risk management, and stakeholder coordination.

You will oversee transaction verification, team supervision, and process improvements to drive efficiency and growth. The role requires 6–10 years in Trade Finance Operations, strong knowledge of import/export products, SWIFT messaging, and experience in driving automation initiatives within a large banking

Qualifications

• Graduate/Postgraduate in Commerce, Finance, Banking, or related field.
• 6–10 years of experience in Trade Finance Operations within Banks/NBFCs.
• Strong understanding of Import/Export Trade products and international trade regulations.
• Knowledge of SWIFT messaging and Trade Finance systems.
• Experience in team handling and stakeholder management.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Manage end-to-end processing and verification of Trade Finance transactions (LCs, BGs, import/export bills, documentary collections, trade loans).
• Ensure adherence to RBI, FEMA, UCP 600, URDG, ISBP, and internal guidelines.
• Monitor SLAs and maintain high accuracy.
• Handle exceptions, queries, and escalations; resolve issues promptly.
• Coordinate with Business, Compliance, Credit, RM, and correspondents.
• Review controls and implement process improvements for efficiency.
• Manage audit requirements and closure of audit observations.
• Track productivity, service quality, and operational risk metrics.
• Lead and mentor Trade Finance professionals; provide training and performance support.
• Support automation and digitization initiatives within Trade Operations.

Skills

Team leadership

Stakeholder management

Analytical thinking

Communication skills

Education

Graduate/Postgraduate in Commerce/Finance/Banking

Tools

SWIFT messaging

Trade Finance systems

Job description

Role Purpose

The incumbent will be responsible for managing end-to-end Trade Finance Operations, ensuring timely processing of trade transactions, regulatory compliance, operational risk management, and stakeholder management. The role requires expertise in trade products, process controls, and team supervision to support business growth and operational excellence.

Key Responsibilities

• Manage processing and verification of Trade Finance transactions including:
  • Letters of Credit (LCs)
  • Bank Guarantees (BGs)
  • Import & Export Bills
  • Documentary Collections
  • Trade Loans and Reimbursements
• Ensure adherence to RBI, FEMA, UCP 600, URDG, ISBP, and internal compliance guidelines.
• Monitor transaction processing SLAs and ensure high accuracy levels.
• Handle exceptions, discrepancy management, customer queries, and escalations.
• Coordinate with Business, Compliance, Credit, Relationship Managers, and Correspondent Banks.
• Review operational controls and implement process improvements to enhance efficiency.
• Manage audit requirements and ensure closure of audit observations within timelines.
• Track productivity, service quality, and operational risk metrics.
• Lead and mentor a team of Trade Finance professionals, providing training and performance management support.
• Support automation and digitization initiatives within Trade Operations.

Candidate Requirements

• Graduate/Postgraduate in Commerce, Finance, Banking, or related field.
• 6–10 years of experience in Trade Finance Operations within Banks/NBFCs.
• Strong understanding of Import/Export Trade products and International Trade regulations.
• Knowledge of SWIFT messaging and Trade Finance systems.
• Experience in team handling and stakeholder management.
• Strong analytical, problem-solving, and communication skills.

Preferred Skills

• Working knowledge of ICC guidelines (UCP 600, URDG, ISP98).
• Exposure to transaction monitoring and operational risk controls.
• Ability to drive process improvements and automation initiatives.