Team Manager - Employee Banking

Standard Chartered Plc; Delhi; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Inclusive culture

Competitive salary

Retirement savings

Flexible working

Wellbeing support

Learning & development

Job summary

Standard Chartered Plc in Delhi seeks an experienced banking professional to lead and grow a portfolio of corporate relationships. You will drive sales performance, coordinate with partners and internal teams, and ensure compliant onboarding and risk controls across emphasis areas.

The role requires 6+ years of experience with 4+ years in team leadership, and fluency in Hindi and English. A strong client-centric approach and collaborative mindset are essential.

Qualifications

• Total work experience of 6+ years in related roles.
• Team handling experience of 4+ years.
• Graduate or postgraduate from a recognized institution.
• Proficiency in Hindi and English.

Responsibilities

• Achieve team sales targets and deepen corporate relationships.
• Manage and grow a portfolio of key corporate clients.
• Coordinate with partners and internal teams to ensure smooth onboarding.
• Ensure compliance with AML/CTF and risk controls.

Skills

Team leadership

Business relationships

Hindi

English

Education

Graduate/Postgraduate

Job description

Business Driver
Achieve team sales target and increase sales productivity
Segment focus, customer focus needs-based selling
Manage and deepen the assigned portfolio of key corporate relationships
Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products.
Arrange / create sales activities across business locations
Build and manage relationship with business partners / intermediaries / channels
Fulfil corporate employees’ banking needs including payroll and other retail products
Drive the Employee Banking one bank agenda

Customer Experience
Ensure sales team has the right culture and attitude
Operational quality – manage sales controllable error, rejection, approval rate, TAT etc.
Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience
Manage customer experience

Risk Assurance
Ensure CDD, MLP & TCF diligence
Zero tolerance – Fraud, Mis-selling
Discipline in HR and training related matters
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
Adhere to operational risk controls and procedures in day to day sales management
To ensure no adverse findings in internal / external audit, governance and compliance review
To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

People Leadership
Team leadership: Set direction for the team, role‑modelling inclusive leadership and high standards of client focus, risk discipline and collaboration.
Performance and conduct: Set clear expectations, remove obstacles to delivery, provide regular and constructive feedback, and reinforce expected conduct and standards.
Coaching and development: Uplift the capability of the team by developing the skills, judgement, and experience required to perform effectively and progress in their careers over time.
Thought Leadership and Market Positioning: Share sector, thematic and market insights with clients to strengthen strategic engagement and reinforce the Bank's market position. Partner with Industry, Product and Advisory teams to develop thought leadership content and client engagement initiatives.

Skills and Experience

Qualifications

Total Work Experience -6 plus
Team Handling Experience -4 plus
Graduate /Postgraduate from a recognized institution
Hindi & English

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first‑aiders and self‑help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.